Research Output per year
Connecting leadership and emotional labour in the work of call centre operators: A qualitative study of work interactions and performance of Child Protection Assessment Officers in the NSW Child Wellbeing UnitsChapman, E., 23 Jul 2020, Australia: Charles Sturt University. 338 p.
Research output: Thesis › Doctoral Thesis
77 Downloads (Pure)
Chapman, E. & Evans, M., 2016, Proceedings for the 30th Australian and New Zealand Academy of Management Conference . Australia: Australian and New Zealand Academy of Management, p. 1-13 13 p.
Research output: Book chapter/Published conference paper › Conference paper