• 433 Citations
  • 12 h-Index
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Personal profile

Personal profile

Steve has published 111 refereed papers in leading international journals (including The European Journal of Marketing, Journal of Business Research, International Marketing Review, Psychology and Marketing, Marketing Letters, Journal of Services Marketing,  Journal of Macromarketing, International Journal of Consumer Studies, Food Quality and Preference, and Applied Economics), books and conferences.

Steve has also worked as a market research consultant for bluechip companies such as Pacific-Dunlop, ANZ, Challenge Bank, BHP, Telstra and Ford. He has published a number of market leading textbooks on Market Research and Consumer Behaviour as well as an original text on Services Marketing with Oxford University Press. In 2012 he was awarded the ANZMAC Distinguished Marketing Educator of the Year Award, in recognition of his sustained excellence and innovation in marketing education. He is currently co-editor of the Journal of Consumer Behaviour see: http://onlinelibrary.wiley.com/journal/10.1002/%28ISSN%291479-1838/homepage/EditorialBoard.html


Education/Academic qualification

Marketing, PhD, The University of Western Australia

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Research Output 2007 2019

Can service marketing help academics perform a their best?

D'Alessandro, S., Gettaly, L. & Carter, L., 2019, INEKA Conference, Verona, Italy. INEKA Academy, 7 p.

Research output: Book chapter/Published conference paperConference paper

Consumers and Technology in a Changing World

Lowe, B., Dwivedi, Y. & D'Alessandro, S., 2019, (Accepted/In press) In : European Journal of Marketing. 53, 6, 23 p.

Research output: Contribution to journalArticle

Human dimensions of cybersecurity.

Bossomaier, T., D'Alessandro, S. & Bradbury, R., 2019, (Accepted/In press) Taylor & Francis. 200 p.

Research output: Book/ReportBook

Mentors as a competitive resource: The case of Australian start-up accelerators

Bliemel, M., D'Alessandro, S., de Kelerk, S., Flores, R., Harrison, G. & Miles, M., 2019, (Accepted/In press) International Handbook of Research on Business and Technology Incubation. Edward Elgar Publishing, 19 p.

Research output: Book chapter/Published conference paperChapter (peer-reviewed)

15 Downloads (Pure)

Phase transitions in retailing: Modeling retail fashion tipping points as complex systems.

D'Alessandro, S., Miles, M. & Bossomaier, T., 2019, Advances in National Brand and Private Label Marketing. Martínez-López, F., Gázquez-Abad, J. & Roggeveen, A. (eds.). Switerland: Springer, Vol. 6. p. 43-49 7 p.

Research output: Book chapter/Published conference paperChapter (peer-reviewed)

Open Access
complex systems
pattern recognition

Press / Media

CSU leads regional response to strengthen cyber security

Steve D'Alessandro


1 media contribution

Press/Media: Press / Media

Australia’s cybersecurity in spotlight at Wagga conference

Rafiqul Islam, Nicholas O'Brien, Chang-Tsun Li & Steve D'Alessandro


1 media contribution

Press/Media: Press / Media

Boycott on to tackle service

Steve D'Alessandro


4 items of media coverage

Press/Media: Press / Media