• 470 Citations
  • 12 h-Index
20072019
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Personal profile

Personal profile

Steve has published 111 refereed papers in leading international journals (including The European Journal of Marketing, Journal of Business Research, International Marketing Review, Psychology and Marketing, Marketing Letters, Journal of Services Marketing,  Journal of Macromarketing, International Journal of Consumer Studies, Food Quality and Preference, and Applied Economics), books and conferences.

Steve has also worked as a market research consultant for bluechip companies such as Pacific-Dunlop, ANZ, Challenge Bank, BHP, Telstra and Ford. He has published a number of market leading textbooks on Market Research and Consumer Behaviour as well as an original text on Services Marketing with Oxford University Press. In 2012 he was awarded the ANZMAC Distinguished Marketing Educator of the Year Award, in recognition of his sustained excellence and innovation in marketing education. He is currently co-editor of the Journal of Consumer Behaviour see: http://onlinelibrary.wiley.com/journal/10.1002/%28ISSN%291479-1838/homepage/EditorialBoard.html

 

Education/Academic qualification

Marketing, PhD, The University of Western Australia

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marketing Social Sciences
university Social Sciences
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public service Social Sciences
materialism Social Sciences
edition Social Sciences
employee Social Sciences
group work Social Sciences

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Research Output 2007 2019

Can service marketing help academics perform a their best?

D'Alessandro, S., Gettaly, L. & Carter, L., 2019, INEKA Conference, Verona, Italy. INEKA Academy, 7 p.

Research output: Book chapter/Published conference paperConference paper

Guest editorial

Lowe, B., Dwivedi, Y. & D'Alessandro, S. P., 10 Jun 2019, In : European Journal of Marketing. 53, 6, p. 1038-1050 13 p.

Research output: Contribution to journalEditorial

Human dimensions of cybersecurity.

Bossomaier, T., D'Alessandro, S. & Bradbury, R., 2019, (Accepted/In press) Taylor & Francis. 200 p.

Research output: Book/ReportBook

22 Downloads (Pure)

Phase transitions in retailing: Modeling retail fashion tipping points as complex systems.

D'Alessandro, S., Miles, M. & Bossomaier, T., 2019, Advances in National Brand and Private Label Marketing. Martínez-López, F., Gázquez-Abad, J. & Roggeveen, A. (eds.). Switzerland: Springer, Vol. 6. p. 43-49 7 p.

Research output: Book chapter/Published conference paperChapter (peer-reviewed)

complex systems
biology
pattern recognition
economics
physics

Services Marketing, Second Edition

Chitty, W., D'Alessandro, S. & Gray, D., 05 Jun 2019, 2nd ed. Melbourne Australia: Oxford University Press Australia and New Zealand. 494 p.

Research output: Book/ReportTextbook/Reference book

Services marketing
Marketing opportunities
Industry
Customer value

Press / Media

CSU leads regional response to strengthen cyber security

Steven D'Alessandro

07/03/18

1 Media contribution

Press/Media: Press / Media

Australia’s cybersecurity in spotlight at Wagga conference

MD Rafiqul Islam, Nicholas O'Brien, Chang-Tsun Li & Steven D'Alessandro

06/06/17

1 Media contribution

Press/Media: Press / Media

Boycott on to tackle service

Steven D'Alessandro

24/10/16

4 items of Media coverage

Press/Media: Press / Media