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Research Output 2007 2020

2020

Can service marketing help academics perform at their best?

D'Alessandro, S., Gettaly, L. & Carter, L., 2020, (Accepted/In press) INEKA Conference, Verona, Italy. INEKA Academy, 7 p.

Research output: Book chapter/Published conference paperConference paper

2019

Guest editorial

Lowe, B., Dwivedi, Y. & D'Alessandro, S. P., 10 Jun 2019, In : European Journal of Marketing. 53, 6, p. 1038-1050 13 p.

Research output: Contribution to journalEditorial

Human dimensions of cybersecurity

Bossomaier, T., D'Alessandro, S. & Bradbury, R., 2019, (Accepted/In press) Taylor & Francis. 200 p.

Research output: Book/ReportBook

22 Downloads (Pure)

Phase transitions in retailing: Modeling retail fashion tipping points as complex systems

D'Alessandro, S., Miles, M. & Bossomaier, T., 2019, Advances in national brand and private label marketing. Martínez-López, F., Gázquez-Abad, J. & Roggeveen, A. (eds.). Switzerland: Springer, Vol. 6. p. 43-49 7 p. (Springer Proceedings in Business and Economics).

Research output: Book chapter/Published conference paperConference paper

complex systems
biology
pattern recognition
economics
physics

Promote or Perish? A brief note on academic social networking sites and academic reputation

D'Alessandro, S., Miles, M., Martinez-Lopez, F. J., Anaya-Sanchez, R., Esteban-Millat, I. & Torrez-Meruvia, H., 28 Nov 2019, In : Journal of Marketing Management.

Research output: Contribution to journalArticle

Services marketing

Chitty, W., D'Alessandro, S., Gray, D. & Hughes, A., 22 May 2019, 2nd ed. Melbourne Australia: Oxford University Press Australia and New Zealand. 494 p.

Research output: Book/ReportTextbook/Reference book

Services marketing
Marketing opportunities
Industry
Customer value
tourism
coast
Travellers
Rural tourism
Factors
Marketing strategy
Financial returns
Service organization
Assets
Public service motivation
2018
1 Citation (Scopus)
Decision making
Shopping motivations
China
Shopping
Minorities
1 Citation (Scopus)

Information flow around stock market collapse

Bossomaier, T., Barnett, L., Steen, A., Harre, M., D'Alessandro, S. & Duncan, R., Nov 2018, In : Accounting and Finance. 58, 51, p. 45-58 14 p.

Research output: Contribution to journalArticle

Information flow
Stock market
Share prices
Prediction
Crash
1 Downloads (Pure)

Shopping centres versus online fulfilment: An agent based model simulation

D'Alessandro, S., Duncan, R. & Bossomaier, T., 05 Dec 2018, Proceedings of the Australian New Zealand Marketing Academy, Adelaide, Australia. Conduit, J., Plewa, C. & Wilkie, D. (eds.). Adelaide, SA: Australian & New Zealand Marketing Academy, p. 374-377 4 p.

Research output: Book chapter/Published conference paperConference paper

Agent-based model
Model simulation
Shopping centres
Purchase
Retailers
3 Citations (Scopus)
Viruses
biological control
virus
stakeholder
Environmental management
2017

Communicating about climate change with farmers

Morrison, M., Hine, D. W. & D'Alessandro, S., Oct 2017, In : Oxford Encylopedia of Climate Change Communication. . p. 1-31

Research output: Contribution to journalArticle

climate change
communication
participatory approach
agriculture
psychology

Community Carp Virus Concerns: Appraising Recreational Fishers

Mehmet, M., Pawsey, N., Nayeem, T., D'Alessandro, S. & Denyer-Simmons, P., 06 Dec 2017, ANZMAC 2017 Conference Proceedings: Marketing for Impact. Robinson, L., Brennan, L. & Reid, M. (eds.). p. 775-778 4 p.

Research output: Book chapter/Published conference paperConference paper

virus
fishing
cyprinid
biological control
biomass
419 Downloads (Pure)

Estate Planning In Australia: Or: it will never happen to me

Steen, A., D'Alessandro, S., Graves, C., Perkins, M., Genders, R., Barbera, F., Shi, H., McGrath, D. & Davis, N., 2017, Charles Sturt University. 32 p.

Research output: Book/ReportCommissioned report

Open Access
File
6 Citations (Scopus)

Inertia in Services: Causes and consequences for switching

Gray, D. M., D'Alessandro, S., Johnson, L. W. & Carter, L., 2017, In : Journal of Services Marketing. 31, 6, p. 485-498 15 p., 2.

Research output: Contribution to journalArticle

Inertia
Service provider
Switching behavior
Switching costs
Competitors

Marketing eesearch: Asia pacific edition

D'Alessandro, S., Lowe, B., Winzar, H., Zikmund, W. G. & Babin, B. J., 2017, 4th ed. Melbourne: Cengage Learning Australia. 602 p. ( 4th Asia-Pacific edition.)

Research output: Book/ReportTextbook/Reference book

edition
marketing
student
SPSS
research process
5 Citations (Scopus)

MOOCs to university: A consumer goal and marketing perspective

Howarth, J., D'Alessandro, S., Johnson, L. & White, L., 02 Jan 2017, In : Journal of Marketing for Higher Education. 27, 1, p. 144-158 15 p.

Research output: Contribution to journalReview article

marketing
university
Online courses
Marketing
experience

The Innovation Hub and Digital Program

Small, F., D'Alessandro, S., Nayeem, T. & Mehmet, M., 2017.

Research output: Other contribution to conferencePresentation only

15 Citations (Scopus)

The linguistic servicescape: Speaking their language may not be enough

Touchstone, E. E., Koslow, S., Shamdasani, P. N. & D'Alessandro, S., 01 Mar 2017, In : Journal of Business Research. 72, p. 147-157 11 p.

Research output: Contribution to journalArticle

Open Access
Language
Servicescape
Service encounter
Retail
Personnel
2016
17 Downloads (Pure)
Open Access
File
Telecommunication industry
Data mining
Mobile phones
Decision trees
Marketing
6 Downloads (Pure)

Browsing or buying: Adding shop dynamics and additional mall visit constraints in regional versus city mall simulations

D'Alessandro, S., Duncan, R., Bossomaier, T. & Murphy, D., 2016, Proceedings of the 15th International Conference on Modeling and Applied Simulation (MAS 2016). Bruzzone, A., De Felice, F., Frydman, C., Massei, M., Merkuryev, Y. & Solis, A. (eds.). Italy: CAL-TEK S.r.l., p. 25 30 p.

Research output: Book chapter/Published conference paperConference paper

9 Citations (Scopus)

Exploring luxury value perceptions in China Direct and indirect effects

Sun, G., D'Alessandro, S. & Johnson, L., Apr 2016, In : International Journal of Market Research. 58, 5, p. 1-12 12 p.

Research output: Contribution to journalArticle

Indirect effects
China
Direct effect
Luxury
Purchase intention
15 Citations (Scopus)

Learner motivation for MOOC registration and the role of MOOCs as a university 'taster'

Howarth, J., D'Alessandro, S., Johnson, L. W. & White, L., 2016, In : International Journal of Lifelong Education. p. 1-12 12 p.

Research output: Contribution to journalArticle

university
university enrollment
fee
student
marketing
1070 Downloads (Pure)

Public service motivation and employee performance: A qualitative study of Australian Academics

Gellatly, L., Carter, L. & D'Alessandro, S., 2016, p. 593. 1 p.

Research output: Other contribution to conferenceAbstract

File
public service
employee
public sector
performance
university
1 Citation (Scopus)
98 Downloads (Pure)

The influence of inertia on brand switching behaviour

Gray, D., D'Alessandro, S. & Carter, L., 2016, Looking Forward, Looking Back: Drawing on the Past to Shape the Future of Marketing: Proceedings of the 2013 World Marketing Congress. Campbell, C. & Ma, J. J. (eds.). Springer, p. 779-787 8 p.

Research output: Book chapter/Published conference paperConference paper

File
Inertia
Brand switching
Switching behavior
Advocacy
Customer satisfaction
11 Citations (Scopus)
4 Downloads (Pure)

Using blueprinting and benchmarking to identify marketing resources that help co-create customer value

Ceric, A., D'Alessandro, S. P., Soutar, W. P. G. & Johnson, L. W., 2016, In : Journal of Business Research. 69, 12, p. 5653–5661 9 p.

Research output: Contribution to journalArticle

Resources
Customer value
Marketing resources
Benchmarking
Resource-based theory
2015
2 Citations (Scopus)
5 Downloads (Pure)

Clothes maketh the man and the regional mall

Duncan, R., Bossomaier, T., D'Alessandro, S. & Murphy, D., 2015, 14th International Conference on Modeling and Applied Simulation (MAS 2015) (held at the 12th International Multidisciplinary Modeling and Simulation Multi-Conference: I3M2015). Red Hook, New York: I3M, p. 26-33 8 p.

Research output: Book chapter/Published conference paperConference paper

Clothes
Mall
Attraction
Retailing
Retailers
3 Citations (Scopus)
27 Downloads (Pure)

Consumer satisfaction versus churn in the case of upgrades from 3G to 4G cell networks

D'Alessandro, S., Johnson, L., Gray, D. & Carter, L., Dec 2015, In : Marketing Letters. 26, 4, p. 489-500 12 p.

Research output: Contribution to journalArticle

Open Access
File
Cell phone
Upgrade
Consumer satisfaction
Simulation
Agent-based model
5 Downloads (Pure)

Discovering social networks using a mobile phone game

Bossomaier, T., Duncan, R., D'Alessandro, S., Evans, M. & Hossian, L., 2015, 14th International Conference on Modeling and Applied Simulation (MAS 2015) (held at the 12th International Multidisciplinary Modeling and Simulation Multi-Conference: I3M2015). Red Hook, New York: I3M, p. 189-195 7 p.

Research output: Book chapter/Published conference paperConference paper

Computer games
Mobile phones
Health care
Medicine
Servers
8 Citations (Scopus)
materialism
credit
student
survey research
Consumer knowledge
24 Citations (Scopus)
157 Downloads (Pure)

Identifying consumer value co-created through social support within online health communities

Loane, S. S., Webster, C. M. & D'Alessandro, S., 2015, In : Journal of Macromarketing. 35, 3, p. 353-367 15 p.

Research output: Contribution to journalArticle

Open Access
File
Social support
Community health
Consumer value
Health
Online communities
2 Downloads (Pure)

Push-pull factors in migration to regional areas: A service marketing perspective and research agenda

D'Alessandro, S. & Basu, P., 2015, Rethinking the region & regionalism in Australasia: Challenges & opportunities for the 21st Century. East Sussex, United Kingdom: Regional Studies Association, p. 1-9 9 p.

Research output: Book chapter/Published conference paperConference paper

Open Access
File
Factors
Research agenda
Services marketing
Pull
Relocation
3 Citations (Scopus)
5 Downloads (Pure)

The market performance indicator: a macro understanding of service provider switching

D'Alessandro, S., Johnson, L., Gray, D. M. & Carter, L., Jul 2015, In : Journal of Services Marketing. 29, 4, p. 302-313 12 p.

Research output: Contribution to journalArticle

Performance indicators
Market performance
Service provider
Switching behavior
Market conditions
1 Citation (Scopus)

Using the simulation of ecological systems to explain the wheel of retailing

Duncan, R., Bossomaier, T., D'Alessandro, S., French, K. & Johnson, C., 2015, Proceedings of the 2015 IEEE Symposium Series on Computational Intelligence . Capetown, South Africa: IEEE, Institute of Electrical and Electronics Engineers, Vol. 20. p. 502-508 7 p.

Research output: Book chapter/Published conference paperConference paper

Retailing
Simulation
Ecological systems
Retail
Retailers
2014
3 Citations (Scopus)

A visual-based approach to the mapping of generic skills: its application to a marketing degree

Ang, L., D'Alessandro, S. & Winzar, H., 2014, In : Higher Education Research and Development. 33, 2, p. 181-197 17 p.

Research output: Contribution to journalArticle

marketing
university
curriculum development
university teacher
graduate
19 Citations (Scopus)
27 Downloads (Pure)

Do we measure what we expect to measure? Some issues in the measurement of culture in consumer research

Sun, G., D'Alessandro, S., Johnson, L. & Winzar, H., 2014, In : International Marketing Review. 31, 4, p. 338-362 25 p.

Research output: Contribution to journalArticle

Open Access
File
Consumer research
Remedies
Design methodology
Consumer behaviour
Cultural dimensions
9 Citations (Scopus)
Health
Doctor-patient relationship
World Wide Web
Marketing
Mixed methods
3 Citations (Scopus)
6 Downloads (Pure)

From i-phone 3G to i-phone 4G: A two-stage complex systems model of the two stage diffusion process

D'Alessandro, S. & Winzar, H., Feb 2014, In : Australasian Marketing Journal. 22, 1, p. 69-72 4 p.

Research output: Contribution to journalArticle

Open Access
File
Complex systems
Upgrade
System model
Diffusion process
Predictors

Marketing research: Asia Pacific

Zikmund, W., D'Alessandro, S., Winzar, H., Lowe, B. & Babin, B., 2014, 3rd ed. Melbourne, Australia: Cengage Learning. 624 p.

Research output: Book/ReportBook

marketing
phenomenology
research process
grounded theory
edition
1 Citation (Scopus)

Special issue on complex systems: Editor's forward

D'Alessandro, S. & Winzar, H., Feb 2014, In : Australasian Marketing Journal. 22, 1, p. 2-3 2 p.

Research output: Contribution to journalArticle

Complex systems
Simulation
Agent-based model
Marketing
Simulation model
1 Citation (Scopus)
29 Downloads (Pure)

The defence of bricks and mortar retailing

Duncan, R., Bossomaier, T. & D'Alessandro, S., 2014, Proceedings of the 13th International Conference on Modeling and Applied Simulation. Bruzzone, A., Felice, F., Massei, M., Merkuryev, Y., Solis, A. & Zacharewicz, G. (eds.). Italy: CAL-TEK S.r.l., p. 111-116 6 p.

Research output: Book chapter/Published conference paperConference paper

Open Access
File
Retailing
Retailers
Online retailing
Music
Amazon
22 Citations (Scopus)
5 Downloads (Pure)
2013
18 Citations (Scopus)

Communication that Changes Lives: Social Support within an Online Health Community for ALS

Stewart-Loane, S. & D'Alessandro, S., Apr 2013, In : Communication Quarterly. 61, 2, p. 236-251 16 p.

Research output: Contribution to journalArticle

social support
Health
communication
Communication
health
13 Downloads (Pure)

Doing the right thing- but for who? A qualitative study of Australian Academics

D'Alessandro, S., Gellatly, L. & Carter, L., 2013, ANZMAC 2013: Engaging with our future. Brodie, R. (ed.). Australia: ANZMAC, p. 1-7 7 p.

Research output: Book chapter/Published conference paperConference paper

Open Access
File
market orientation
public service
performance
university
employee
54 Citations (Scopus)
6 Downloads (Pure)
Wine
Cues
wines
Names
testing
6 Citations (Scopus)

Peer-to-Peer Value Through Social Capital in an Online Motor Neuron Disease Community

Loane, S. S. & D'Alessandro, S., 14 May 2013, In : Journal of Nonprofit and Public Sector Marketing. 25, 2, p. 164-185 22 p.

Research output: Contribution to journalArticle

Neuron
Peer to peer
Social capital
Community health
Social support
19 Citations (Scopus)

The use of Web 2.0 technologies in marketing classes: Key drivers of student acceptance

Lowe, B., D'Alessandro, S., Winzar, H., Laffey, D. & Collier, W., Sep 2013, In : Journal of Consumer Behaviour. 12, 5, p. 412-422 11 p.

Research output: Contribution to journalArticle

Social Media
Marketing
Students
Technology
Learning
51 Downloads (Pure)

Value in an online health community: It's more than health information

Stewart-Loane, S. & D'Alessandro, S., 2013, ANZMAC 2013: Engaging with our future. Brodie, R. (ed.). Australia: ANZMAC, p. 1-7 7 p.

Research output: Book chapter/Published conference paperConference paper

Open Access
File
Health
Crohn Disease
Information Services
Social Support
Quality of Life