A provisional “thumbs up” to New Zealand bank call centres

J Sayers, A Barney, C Page, Kogi Naidoo

    Research output: Contribution to journalArticlepeer-review

    Original languageUndefined/Unknown
    Pages (from-to)30-40
    Number of pages11
    JournalUniversity of Auckland Business Review
    Volume5
    Issue number1
    Publication statusPublished - 2003

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