Addressing scanxiety: Promoting person-centred care in radiology

This chapter explores the concept of scanxiety, the psychological burden experienced by patients anticipating and undergoing scans in the context of cancer care. It highlights the impact of scanxiety on patients and emphasizes the need for tailored support to alleviate distress. The chapter discusses the adaptive coping strategies developed by patients and emphasizes the role of healthcare professionals, including radiographers and the cancer multidisciplinary team, in fostering open communication and trust. It advocates for a multidimensional approach to addressing scanxiety, encompassing psychological and operational interventions. The importance of the patient–clinician relationship and the involvement of support networks, such as family and friends, are also emphasized. The chapter concludes by emphasizing the value of person-centred care in radiology, highlighting the need for improved education and training for radiographers to enhance communication skills and empathy. By embracing a holistic approach, radiology professionals can contribute to high-quality, person-centred cancer care and support patients throughout their scan experiences. As an author who is also a cancer survivor, the chapter reflects personal experiences with scanxiety and highlights the impact of compassionate care on the overall patient experience. It underscores the importance of recognizing the vulnerability and individuality of each patient, regardless of their background, and advocates for a culture of empathy and understanding within radiology. By sharing personal stories and advocating for change, the chapter encourages the transformation of scanxiety into a more manageable and supportive experience for patients.