An analysis on use of deep learning and lexical-semantic based sentiment analysis method on twitter data to understand the demographic trend of telemedicine

Harshvadan Talpada, Malka N. Halgamuge, Nguyen Tran Quoc Vinh

Research output: Book chapter/Published conference paperConference paperpeer-review

2 Citations (Scopus)

Abstract

Technology has turned into a fundamental piece of everybody's life. Social media technology is already used widely by the public to speak out once mind openly. This data can be leveraged to have a better understanding of the current state of decision making. However, Twitter data is highly unstructured. Sentiment analysis can be applied to such health-related data to extract useful information regarding public opinion. The aim of the research is to understand (i) the correlation between Deep Learning versus lexical and semantic-based sentiment prediction methods, (ii) the sentiment prediction accuracy of these methods on manually annotated sentiment dataset (iii) domain-specific knowledge on accuracy of the sentiment prediction methods, and (iv) to utilize Twitterbased sentiment to understand the influence of telemedicine in regards to heart attack and epilepsy. Four sentiment prediction methods are utilized for the research; Lexical and Semantic-based (Valence Aware Dictionary and Sentiment Reasoner (VADER) and TextBlob) and Deep Learning based (Long Short Term Memory (LSTM) and sentiment model from Stanford CoreNLP). The dataset that we retrieved consists of 1.84 million old health-related tweets. Our finding suggests that lexical and semantic-based methods for sentiment prediction offer better accuracy than Deep Learning methods; when a large enough and evenly distributed training dataset is not available. We observed that domain-specific knowledge affects the prediction accuracy of sentiment, mainly when the target text contains more domain-specific words. Sentiment prediction on Twitter data can be utilized to understand the demographic distribution of sentiment. In our case, we observed that telemedicine has a high number of positive sentiment. It is still in its infancy and has not spread to a broader demographic.

Original languageEnglish
Title of host publicationProceedings of 2019 11th International Conference on Knowledge and Systems Engineering, KSE 2019
EditorsJosiane Mothe, Le Hoang Son, Nguyen Tran Quoc Vinh
PublisherIEEE, Institute of Electrical and Electronics Engineers
Number of pages9
ISBN (Electronic)9781728130033
DOIs
Publication statusPublished - Dec 2019
Event11th IEEE International Conference on Knowledge and Systems Engineering: KSE 2019 - University of Education and Science, The University of Danang, Da Nang, Viet Nam
Duration: 24 Oct 201926 Oct 2019
http://kse2019.ued.udn.vn/welcome
https://ieeexplore.ieee.org/xpl/conhome/8909968/proceeding (proceedings)
http://kse2019.ued.udn.vn/sites/default/files/KSE%202019%20Program%20Ver13-23-10-2019%20-%20print.pdf (program)

Publication series

NameProceedings of 2019 11th International Conference on Knowledge and Systems Engineering, KSE 2019

Conference

Conference11th IEEE International Conference on Knowledge and Systems Engineering
Country/TerritoryViet Nam
CityDa Nang
Period24/10/1926/10/19
OtherThe 11th KSE is an international forum for presentation, discussion, and exchange of the state-of-the-art research, development, and applications in the field of knowledge and systems engineering.

The main objective of the KSE is to bring together researchers, practitioners and students not only to share research results and practical applications but also to foster collaboration in the field. The KSE this year will be held in Da Nang, a coastal and tourism city with beautiful beaches and a lot of exciting experiences. The conference will be co-organized by The University of Da Nang - University of Science and Education (UD-USE) and VNU University of Engineering and Technology (VNU-UET).
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