Analysis of an ICT value creation system: application of systems theory research method

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Abstract

Despite previous research, the impact of Information Communication Technology (ICT) on acompany's performance is yet to be found. This paper analyses the Resource Based View argumentthat ICT only has the potential to influence a company's performance in interaction with otherstrategic resources. This research focused on interactions between factors from technological,individual, organisational and environmental contexts. Also considered is the ICT effects that interactwith other factors and that emerge as a result of these interactions. Based on the conceptualisation ofan ICT value creation system, and analysis of interactions within such a system, we find thatemergence of ICT value depends on strength and direction of interdependencies and interactionsamong the system's components.
Original languageEnglish
Title of host publication26th ANZAM
Subtitle of host publicationManaging for Volatility and Instability
Place of PublicationAustralia
PublisherANZAM
Pages1-21
Number of pages21
Publication statusPublished - 2012
Event26th Australian and New Zealand Academy of Management Conference: ANZAM 2012 - Perth, WA, Perth, Australia
Duration: 05 Dec 201207 Dec 2012

Conference

Conference26th Australian and New Zealand Academy of Management Conference
Abbreviated titleManaging for Volatility and Stability
Country/TerritoryAustralia
CityPerth
Period05/12/1207/12/12

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