Application of RFID technology to reduce overcrowding in hospital emergency departments

Rajip Raj Thapa, Moshiur Bhuiyan, Aneesh Krishna, P. W.C. Prasad

Research output: Book chapter/Published conference paperChapter (peer-reviewed)peer-review

11 Citations (Scopus)


Australian hospital Emergency Departments (ED) are experiencing challenges due to overcrowding despite the government’s regular initiative of improved model of care. Australian Triage model of care within ED has not been able to prove reflective for ramification of the issues associated with overcrowding. This paper explores the opportunity for the use of Radio Frequency Identification (RFID) technology in hospital ED to reduce overcrowding. The Australian ED model of care with Triage scale and improved patient journey were studied. The best possible RFID integration was sought and evaluated against health care domain’s model of care. Potential indicators of suitability were ED length of stay, ED wait times. Ambulance diversions were studied and contrasted from the start of the patient journey to the end of the patient’s treatment cycle, to find opportunities for the implementation of RFID technology. Based on the results of the study, it is recommended that RFID implementation be tested in actual scenarios to realise the potential benefits.
Original languageEnglish
Title of host publicationAdvances in information systems development
Subtitle of host publicationMethods, tools and management
EditorsNearchos Paspallis, Marios Raspopoulos, Chris Barry, Michael Lang, Henry Linger, Christoph Schneider
Place of PublicationCham, Switzerland
Number of pages16
ISBN (Electronic)9783319748177
ISBN (Print)9783319748160
Publication statusE-pub ahead of print - 28 Mar 2018

Publication series

NameLecture notes in information systems and organisation
ISSN (Print)2195-4968
ISSN (Electronic)2195-4976


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