Back to basics: Combining analytics and early assessment with personalised contact to improve student progress

Research output: Book chapter/Published conference paperConference paper

Abstract

Student progression, attrition and completion are key metrics for all Universities. Subject levelprogress rates can be a useful lead indicator of these metrics; thus allowing qualityimprovement activities to be piloted and evaluated in shorter timeframes. The aim of this pilotstudy was to examine the effect of a series of pre-census interventions on subject progressrates. In 2018, twenty five subjects from the Faculty of Science at Charles Sturt Universitywere selected to participate in the pilot based on a history of poor subject progress rates.Approximately 700 disengaged students were identified via learning analytics and emailed inweek 2. In weeks 3 and 4 a range of “triggers” were used to identify 425 students whoremained disengaged and contact was made via phone and/or email. Overall average subjectprogress rates increased from 66% in 2017 to 80% in 2018 (p<0.05) with a significant reductionin the average number of fail and fail withdrawn grades (from 42 to 26 per subject, p<0.05).Overall, we demonstrated that significant improvements in subject progress rates can beachieved when academics and Divisional support staff work collaboratively to identify, contactand support disengaged students prior to the HECS census date.
Original languageEnglish
Title of host publicationPersonalised learning. Diverse goals. One heart.
Subtitle of host publicationASCILITE 2019 Singapore
EditorsSharleen Chew Yi Wei, Chan Kah Mun, Alfieana Alphonso
Pages499-502
Number of pages4
Publication statusPublished - 2019
Event36th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education: ASCILITE 2019 - Singapore University of Social Sciences, Singapore, Singapore
Duration: 02 Dec 201905 Dec 2019
http://2019conference.ascilite.org/
http://2019conference.ascilite.org/assets/proceedings/ASCILITE-2019-Proceedings-Final.pdf (proceedings)

Conference

Conference36th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education
Abbreviated titlePersonalised Learning. Diverse Goals. One Heart.
CountrySingapore
CitySingapore
Period02/12/1905/12/19
Internet address

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