Being assertive in teams and workplaces

Being assertive is often seen as a positive behaviour for members of teams. Chapters 27 and 28 cover team dynamics. In this chapter we focus on what assertive behaviour is and what it is not, and how it relates to effective teamwork and communication among team members. Being appropriately assertive in teams and workplaces is a crucial aspect of effective and satisfying work. If you want to be a respected team member whose opinion is recognised and valued, rather than just being told what to do, you require assertiveness. Being assertive ensures that your rights and responsibilities, as well as those of others, are respected and honoured. We discuss how assertive behaviour is influenced by various external and internal dimensions. Assertive behaviour in the workplace has advantages for you, your profession and the team, as well as your clients.