Bullying in the Australian ICT workplace: The views of Australian ICT professionals

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Abstract

The aim of this study is to examine bullying in the workplace from the perspective of Australian Information Communication Technology (ICT) professionals. The data collection for this project included conducting a quantitative survey with 2,315 participants and 43 qualitative interviews with members of Australian Computer Society (ACS). We found that 630 ICT professionals, or 27.23% of all survey respondents, identified workplace bullying as an ethical problem. The majority of survey respondents who selected bullying as an ethical issue were permanent full time employees (N= 413, 65.6%). A significant relationship was found between respondents identifying bullying as an ethical issue in the survey and their job classification (Deviance = 25.55, Df = 11, p=0.0076), suggesting that job classification, among other things, does predict respondents’ selection of bullying. Furthermore, our survey and interview findings indicate that the more mature respondents, as well as those in the managerial roles, have a greater concern about bullying.
Original languageEnglish
Pages (from-to)1-17
Number of pages17
JournalAustralasian Journal of Information Systems
Volume21
DOIs
Publication statusPublished - 2017

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Communication
Work place
Bullying
Information communication technology
Personnel
Ethical issues
Managerial roles
Workplace bullying
Data collection
Employees
Deviance

Grant Number

  • LP130100808

Cite this

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title = "Bullying in the Australian ICT workplace: The views of Australian ICT professionals",
abstract = "The aim of this study is to examine bullying in the workplace from the perspective of Australian Information Communication Technology (ICT) professionals. The data collection for this project included conducting a quantitative survey with 2,315 participants and 43 qualitative interviews with members of Australian Computer Society (ACS). We found that 630 ICT professionals, or 27.23{\%} of all survey respondents, identified workplace bullying as an ethical problem. The majority of survey respondents who selected bullying as an ethical issue were permanent full time employees (N= 413, 65.6{\%}). A significant relationship was found between respondents identifying bullying as an ethical issue in the survey and their job classification (Deviance = 25.55, Df = 11, p=0.0076), suggesting that job classification, among other things, does predict respondents’ selection of bullying. Furthermore, our survey and interview findings indicate that the more mature respondents, as well as those in the managerial roles, have a greater concern about bullying.",
keywords = "ICT professionals, Professional ethics, Bullying, Harassment",
author = "Yeslam Al-Saggaf and Arnela Ceric",
note = "Includes bibliographical references.",
year = "2017",
doi = "10.3127/ajis.v21i0.1322",
language = "English",
volume = "21",
pages = "1--17",
journal = "Australian Journal of Information Systems",
issn = "1326-2238",
publisher = "UQ Business School, The University of Queensland",

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T1 - Bullying in the Australian ICT workplace

T2 - The views of Australian ICT professionals

AU - Al-Saggaf, Yeslam

AU - Ceric, Arnela

N1 - Includes bibliographical references.

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N2 - The aim of this study is to examine bullying in the workplace from the perspective of Australian Information Communication Technology (ICT) professionals. The data collection for this project included conducting a quantitative survey with 2,315 participants and 43 qualitative interviews with members of Australian Computer Society (ACS). We found that 630 ICT professionals, or 27.23% of all survey respondents, identified workplace bullying as an ethical problem. The majority of survey respondents who selected bullying as an ethical issue were permanent full time employees (N= 413, 65.6%). A significant relationship was found between respondents identifying bullying as an ethical issue in the survey and their job classification (Deviance = 25.55, Df = 11, p=0.0076), suggesting that job classification, among other things, does predict respondents’ selection of bullying. Furthermore, our survey and interview findings indicate that the more mature respondents, as well as those in the managerial roles, have a greater concern about bullying.

AB - The aim of this study is to examine bullying in the workplace from the perspective of Australian Information Communication Technology (ICT) professionals. The data collection for this project included conducting a quantitative survey with 2,315 participants and 43 qualitative interviews with members of Australian Computer Society (ACS). We found that 630 ICT professionals, or 27.23% of all survey respondents, identified workplace bullying as an ethical problem. The majority of survey respondents who selected bullying as an ethical issue were permanent full time employees (N= 413, 65.6%). A significant relationship was found between respondents identifying bullying as an ethical issue in the survey and their job classification (Deviance = 25.55, Df = 11, p=0.0076), suggesting that job classification, among other things, does predict respondents’ selection of bullying. Furthermore, our survey and interview findings indicate that the more mature respondents, as well as those in the managerial roles, have a greater concern about bullying.

KW - ICT professionals

KW - Professional ethics

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KW - Harassment

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DO - 10.3127/ajis.v21i0.1322

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