Can motivational interviewing follow-up calls improve the implementation and retention of a specific communication support (Key Word Sign) by staff supporting people with an intellectual disability?

A pilot project

Laura Le Van, Rocco Crino, Samantha Corneille

Research output: Contribution to journalArticle

1 Citation (Scopus)

Abstract

Background: This study examined whether Motivational Interviewing (MI) follow-up calls improved the extent to which a specific therapeutic technique (Key Word Sign) presented in training was retained and implemented by staff supporting people with an intellectual disability. Method: Thirty-eight residential support workers who attended Key Word Sign (KWS) training were divided into three groups. One group received post training MI follow-up calls, the second received non-MI “check-in control” (CIC) follow-up calls and the third received no follow-up calls. Results: Both follow-up conditions outperformed the no follow-up condition on KWS knowledge retention and use. No significant differences were noted between the MI and CIC condition in this study. Conclusion: The results highlight the value of post-training follow-up in promoting knowledge retention and implementation of skills. Methodological challenges (including treatment fidelity issues across groups) prevented firm conclusions about the impact of MI from being drawn.

Original languageEnglish
Pages (from-to) 103-115
Number of pages13
JournalJournal of Intellectual and Developmental Disability
Volume44
Issue number1
Early online dateJun 2017
DOIs
Publication statusPublished - 2019

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Motivational Interviewing
pilot project
Disabled Persons
Intellectual Disability
disability
Communication
staff
communication
Group
knowledge
worker
Staff
Interviewing
Key Words
Therapeutics

Cite this

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title = "Can motivational interviewing follow-up calls improve the implementation and retention of a specific communication support (Key Word Sign) by staff supporting people with an intellectual disability?: A pilot project",
abstract = "Background: This study examined whether Motivational Interviewing (MI) follow-up calls improved the extent to which a specific therapeutic technique (Key Word Sign) presented in training was retained and implemented by staff supporting people with an intellectual disability. Method: Thirty-eight residential support workers who attended Key Word Sign (KWS) training were divided into three groups. One group received post training MI follow-up calls, the second received non-MI “check-in control” (CIC) follow-up calls and the third received no follow-up calls. Results: Both follow-up conditions outperformed the no follow-up condition on KWS knowledge retention and use. No significant differences were noted between the MI and CIC condition in this study. Conclusion: The results highlight the value of post-training follow-up in promoting knowledge retention and implementation of skills. Methodological challenges (including treatment fidelity issues across groups) prevented firm conclusions about the impact of MI from being drawn.",
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