Challenges for communicators in future Australian local government

Peter Denyer-Simmons

doi:10.1016/j.sbspro.2014.10.298

Challenges for communicators in future Australian local government

Research output: Book chapter/Published conference paper › Conference paper › peer-review

Abstract

Local governments (LGOVs) are ubiquitous institutions for human cooperation and all need to communicate with their communities. Most Australian LGOVs employ at least one communicator but there are few principles to guide practice. This paper examines 'responsible flexibility', 'soft governance' and trends driving LGOV to enhance dialogue with communities and share ownership of problems and solutions. The paper argues that communicators are well placed to clarify and enhance their role in LGOV of the future by shifting communication focus from telling to listening, advocating the importance of transparency and communication in government, and developing expertise in facilitating community participation.

Original language	English
Title of host publication	The International Conference on Communication and Media 2014 (i-COME’14) - Communication, Empowerment and Governance
Subtitle of host publication	The 21st Century Enigma
Editors	Bahtiar Mohamad
Place of Publication	University Utara Malaysia
Publisher	Elsevier
Pages	312-319
Number of pages	8
Volume	155
DOIs	https://doi.org/10.1016/j.sbspro.2014.10.298
Publication status	Published - 2014
Event	The International Conference on Communication and Media - Langkawi Malaysia, Malaysia Duration: 18 Oct 2014 → 20 Oct 2014

Conference

Conference	The International Conference on Communication and Media
Country/Territory	Malaysia
Period	18/10/14 → 20/10/14

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10.1016/j.sbspro.2014.10.298

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title = "Challenges for communicators in future Australian local government",

abstract = "Local governments (LGOVs) are ubiquitous institutions for human cooperation and all need to communicate with their communities. Most Australian LGOVs employ at least one communicator but there are few principles to guide practice. This paper examines 'responsible flexibility', 'soft governance' and trends driving LGOV to enhance dialogue with communities and share ownership of problems and solutions. The paper argues that communicators are well placed to clarify and enhance their role in LGOV of the future by shifting communication focus from telling to listening, advocating the importance of transparency and communication in government, and developing expertise in facilitating community participation.",

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booktitle = "The International Conference on Communication and Media 2014 (i-COME{\textquoteright}14) - Communication, Empowerment and Governance",

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note = "The International Conference on Communication and Media ; Conference date: 18-10-2014 Through 20-10-2014",

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Denyer-Simmons, P 2014, Challenges for communicators in future Australian local government. in B Mohamad (ed.), The International Conference on Communication and Media 2014 (i-COME’14) - Communication, Empowerment and Governance: The 21st Century Enigma. vol. 155, Elsevier, University Utara Malaysia, pp. 312-319, The International Conference on Communication and Media, Malaysia, 18/10/14. https://doi.org/10.1016/j.sbspro.2014.10.298

Challenges for communicators in future Australian local government. / Denyer-Simmons, Peter.
The International Conference on Communication and Media 2014 (i-COME’14) - Communication, Empowerment and Governance: The 21st Century Enigma. ed. / Bahtiar Mohamad. Vol. 155 University Utara Malaysia: Elsevier, 2014. p. 312-319.

Research output: Book chapter/Published conference paper › Conference paper › peer-review

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N2 - Local governments (LGOVs) are ubiquitous institutions for human cooperation and all need to communicate with their communities. Most Australian LGOVs employ at least one communicator but there are few principles to guide practice. This paper examines 'responsible flexibility', 'soft governance' and trends driving LGOV to enhance dialogue with communities and share ownership of problems and solutions. The paper argues that communicators are well placed to clarify and enhance their role in LGOV of the future by shifting communication focus from telling to listening, advocating the importance of transparency and communication in government, and developing expertise in facilitating community participation.

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KW - Public relations

KW - Responsible flexibility

KW - Soft governance

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BT - The International Conference on Communication and Media 2014 (i-COME’14) - Communication, Empowerment and Governance

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Challenges for communicators in future Australian local government

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