Change Management Models and Approaches

Change constantly occurs in the organizations because of changing external and internal environments. For an organization to keep innovative, competitive, and sustainable, leaders and managers should constantly manage inevitable and multi-faceted changes for continued development and growth. There are many models such as the change management model proposed and introduced in Chapter 1, and approaches that leaders and managers can employ to enact successful change management in the organizations including information organizations.

First, this chapter discusses Kurt Lewin’s three-step model and John Kotter’s 8-step model. Then, it details Bolman and Deal’s reframing change model which is used as a guide to examine the approaches used to manage changes in an information organization such as an academic library. Finally, it looks into the approaches employed to manage changes in different areas, and summarizes the key points mentioned in this chapter.