Communication and duty of care

Franziska Trede; Elizabeth Ellis; Sue Jones

Communication and duty of care

Franziska Trede, Elizabeth Ellis, Sue Jones

Research output: Book chapter/Published conference paper › Chapter in textbook/reference book › peer-review

Abstract

Duty of care is a professional's responsibility to take reasonable care and ensure no harm is done to patients and clients. Practitioners have ethical and legal obligations to adhere to a reasonable standard of care for people who come for services or interventions. One of the most fundamental ethical principles is 'first, do no harm' (Kerridge et al., 2005). Failure to adhere to a reasonable standard of care may result in an adverse event leading to a complaint or a negligence case. It has been claimed that communication is the main factor determining whether an event will result in a complaint or court case (Tito Report, 1995).

Original language	English
Title of host publication	Communicating in the health sciences
Place of Publication	South Melbourne, VIC
Publisher	Oxford University Press
Pages	24-33
Number of pages	10
Edition	Third / 3
ISBN (Print)	9780195579048
Publication status	Published - 2012

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title = "Communication and duty of care",

abstract = "Duty of care is a professional's responsibility to take reasonable care and ensure no harm is done to patients and clients. Practitioners have ethical and legal obligations to adhere to a reasonable standard of care for people who come for services or interventions. One of the most fundamental ethical principles is 'first, do no harm' (Kerridge et al., 2005). Failure to adhere to a reasonable standard of care may result in an adverse event leading to a complaint or a negligence case. It has been claimed that communication is the main factor determining whether an event will result in a complaint or court case (Tito Report, 1995).",

keywords = "Communication, Duty of care, Health science, Valid consent",

author = "Franziska Trede and Elizabeth Ellis and Sue Jones",

note = "Imported on 12 May 2017 - DigiTool details were: Edition (250a) = Third; publisher = South Melbourne, VIC: Oxford University Press, 2012. editor/s (773b) = Joy Higgs, Rola Ajjawi, Lindy McAllister, Franziska Trede, Stephen Loftus; Issue no. (773s) = 3; Parent title (773t) = Communicating in the health sciences; No. of chapters (773w) = 9999.",

year = "2012",

language = "English",

isbn = "9780195579048",

pages = "24--33",

booktitle = "Communicating in the health sciences",

publisher = "Oxford University Press",

address = "United Kingdom",

edition = "Third / 3",

}

TY - CHAP

T1 - Communication and duty of care

AU - Trede, Franziska

AU - Ellis, Elizabeth

AU - Jones, Sue

N1 - Imported on 12 May 2017 - DigiTool details were: Edition (250a) = Third; publisher = South Melbourne, VIC: Oxford University Press, 2012. editor/s (773b) = Joy Higgs, Rola Ajjawi, Lindy McAllister, Franziska Trede, Stephen Loftus; Issue no. (773s) = 3; Parent title (773t) = Communicating in the health sciences; No. of chapters (773w) = 9999.

PY - 2012

Y1 - 2012

N2 - Duty of care is a professional's responsibility to take reasonable care and ensure no harm is done to patients and clients. Practitioners have ethical and legal obligations to adhere to a reasonable standard of care for people who come for services or interventions. One of the most fundamental ethical principles is 'first, do no harm' (Kerridge et al., 2005). Failure to adhere to a reasonable standard of care may result in an adverse event leading to a complaint or a negligence case. It has been claimed that communication is the main factor determining whether an event will result in a complaint or court case (Tito Report, 1995).

AB - Duty of care is a professional's responsibility to take reasonable care and ensure no harm is done to patients and clients. Practitioners have ethical and legal obligations to adhere to a reasonable standard of care for people who come for services or interventions. One of the most fundamental ethical principles is 'first, do no harm' (Kerridge et al., 2005). Failure to adhere to a reasonable standard of care may result in an adverse event leading to a complaint or a negligence case. It has been claimed that communication is the main factor determining whether an event will result in a complaint or court case (Tito Report, 1995).

KW - Communication

KW - Duty of care

KW - Health science

KW - Valid consent

M3 - Chapter in textbook/reference book

SN - 9780195579048

SP - 24

EP - 33

BT - Communicating in the health sciences

PB - Oxford University Press

CY - South Melbourne, VIC

ER -