The key role played by writing, speaking and other communication skills in the work of health professionals is emphasised by a number of authors (see The Healthcare Communication Group, 2001). Quality client service requires good communication. A person-centred approach to health service requires practitioners to understand clients' needs and expectations in relation to their personal healthcare and wellbeing. Practitioners need to communicate clearly with clients and their families in setting up shared goals and priorities for healthcare. Good communication among health professionals is the basis of the effective teamwork necessary for efficient delivery of healthcare services. Also, sound communication skills are essential for meeting the legal requirements related to documenting encounters, assessments, investigations, management plans and treatment outcomes, and communicating about them with relevant team members.
|Title of host publication||Communicating in the health sciences|
|Place of Publication||South Melbourne, VIC|
|Publisher||Oxford University Press|
|Number of pages||11|
|Edition||Third / 1|
|Publication status||Published - 2012|