Communication in the health sciences

Joy Higgs, Lindy McAllister, Ann Sefton

    Research output: Book chapter/Published conference paperChapter in textbook/reference book

    Abstract

    The key role played by writing, speaking and other communication skills in the work of health professionals is emphasised by a number of authors (see The Healthcare Communication Group, 2001). Quality client service requires good communication. A person-centred approach to health service requires practitioners to understand clients' needs and expectations in relation to their personal healthcare and wellbeing. Practitioners need to communicate clearly with clients and their families in setting up shared goals and priorities for healthcare. Good communication among health professionals is the basis of the effective teamwork necessary for efficient delivery of healthcare services. Also, sound communication skills are essential for meeting the legal requirements related to documenting encounters, assessments, investigations, management plans and treatment outcomes, and communicating about them with relevant team members.
    Original languageEnglish
    Title of host publicationCommunicating in the health sciences
    Place of PublicationSouth Melbourne, VIC
    PublisherOxford University Press
    Pages4-14
    Number of pages11
    EditionThird / 1
    ISBN (Print)9780195579048
    Publication statusPublished - 2012

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  • Cite this

    Higgs, J., McAllister, L., & Sefton, A. (2012). Communication in the health sciences. In Communicating in the health sciences (Third / 1 ed., pp. 4-14). Oxford University Press.