Comparison of Web 2.0 online usage by academic and special libraries in Pakistan

Aziz Ur Rahman, Ruqayya Batool, Arif Khan

Research output: Contribution to journalArticlepeer-review


The study aims to present a comparative analysis of Web 2.0 online usage by academic and special libraries in Pakistan. This study adopted quantitative approach and administered a structured questionnaire to collect data from librarians working in special and academic libraries of Pakistan. The researchers administered 156 questionnaires to library staff working in academic libraries and 150 working in special libraries in Pakistan using online data collection tool i.e. Google Docs. Out of 306 administered questionnaires, 202 responses were returned (98 from academic and 104 from special libraries) and analyzed with the help of SPSS (Statistical Package for Social Sciences). Findings of the study show that librarians of both academic and special libraries possess good knowledge of Web 2.0 tools. However, female librarians were less aware about Web 2.0 services as compared to their male counterpart.Academic librarians tend to demonstrate positive perception about usefulness of Web 2.0 applications in libraries as compared to librarians working in special libraries. The study founded that the qualification of respondents influences the usage frequency of Web 2.0 applications in special and academic libraries. Very few studies are available on the use of Web 2.0 applications in libraries of Pakistan. However, this study is the first attempt to make comparative analysis on how librarians, working in different types of libraries, perceive about use of Web 2.0 applications.
Original languageEnglish
Pages (from-to)115-129
Number of pages15
JournalJournal of Information Management and Library Studies
Issue number1
Publication statusPublished - 2021


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