Competitive Process Capabilities and Firm Performance: Effects of Top Management and IT capability

Rui Bi; Kosmas X Smyrnios

Abstract

While competitive inter-firm processes have been playing a significant role in achieving business advantages, there is a dearth of research examining their antecedents and outcomes. In this research, we examine how competitive process capabilities which include process alignment and process flexibility impact firm performance. Drawing upon the resource-based view theory and the notion of higher-order capabilities, we theorize how top management and three types of IT capability, as lower-order capabilities, enable higher-order capabilities such as process alignment and process flexibility. Our research hypotheses are tested using data from 310 firms in Australia. Results show that both process alignment and process flexibility have significant positive effects on firm performance. In addition, top management participation and external IT linkages directly affect both process alignment and process flexibility. While IT infrastructure and IT business partnerships positively affect process alignment, they are not significantly related to process flexibility. Contributions and implications of this study are discussed.

Original language	English
Pages	13869-13869
Number of pages	1
Publication status	Published - 2015
Event	2015 Annual Meeting of the Academy of Management - Various locations, Vancouver, Canada Duration: 07 Aug 2015 → 11 Aug 2015 https://aom.org/Meetings/Past-Meetings/ (Conference info page)

Conference

Conference	2015 Annual Meeting of the Academy of Management
Abbreviated title	Opening Governance
Country/Territory	Canada
City	Vancouver
Period	07/08/15 → 11/08/15
Other	The 75th Annual Meeting of the Academy of Management will be held August 7-11, 2015 in Vancouver, British Columbia, Canada. The program theme is Opening Governance. The 2015 theme invites members to consider opportunities to improve the effectiveness and creativity of organizations by restructuring systems at the highest organizational levels, and to try to answer the many questions organizational governance faces in today's digital and informational climate.
Internet address	https://aom.org/Meetings/Past-Meetings/ (Conference info page)

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title = "Competitive Process Capabilities and Firm Performance: Effects of Top Management and IT capability",

abstract = "While competitive inter-firm processes have been playing a significant role in achieving business advantages, there is a dearth of research examining their antecedents and outcomes. In this research, we examine how competitive process capabilities which include process alignment and process flexibility impact firm performance. Drawing upon the resource-based view theory and the notion of higher-order capabilities, we theorize how top management and three types of IT capability, as lower-order capabilities, enable higher-order capabilities such as process alignment and process flexibility. Our research hypotheses are tested using data from 310 firms in Australia. Results show that both process alignment and process flexibility have significant positive effects on firm performance. In addition, top management participation and external IT linkages directly affect both process alignment and process flexibility. While IT infrastructure and IT business partnerships positively affect process alignment, they are not significantly related to process flexibility. Contributions and implications of this study are discussed.",

author = "Rui Bi and Smyrnios, {Kosmas X}",

note = "Imported on 03 May 2017 - DigiTool details were: publisher = 2015. Event dates (773o) = 7-11 August 2015; Parent title (773t) = 75th Academy of Management Conference.; 2015 Annual Meeting of the Academy of Management, Opening Governance ; Conference date: 07-08-2015 Through 11-08-2015",

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T2 - 2015 Annual Meeting of the Academy of Management

AU - Bi, Rui

AU - Smyrnios, Kosmas X

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PY - 2015

Y1 - 2015

N2 - While competitive inter-firm processes have been playing a significant role in achieving business advantages, there is a dearth of research examining their antecedents and outcomes. In this research, we examine how competitive process capabilities which include process alignment and process flexibility impact firm performance. Drawing upon the resource-based view theory and the notion of higher-order capabilities, we theorize how top management and three types of IT capability, as lower-order capabilities, enable higher-order capabilities such as process alignment and process flexibility. Our research hypotheses are tested using data from 310 firms in Australia. Results show that both process alignment and process flexibility have significant positive effects on firm performance. In addition, top management participation and external IT linkages directly affect both process alignment and process flexibility. While IT infrastructure and IT business partnerships positively affect process alignment, they are not significantly related to process flexibility. Contributions and implications of this study are discussed.

AB - While competitive inter-firm processes have been playing a significant role in achieving business advantages, there is a dearth of research examining their antecedents and outcomes. In this research, we examine how competitive process capabilities which include process alignment and process flexibility impact firm performance. Drawing upon the resource-based view theory and the notion of higher-order capabilities, we theorize how top management and three types of IT capability, as lower-order capabilities, enable higher-order capabilities such as process alignment and process flexibility. Our research hypotheses are tested using data from 310 firms in Australia. Results show that both process alignment and process flexibility have significant positive effects on firm performance. In addition, top management participation and external IT linkages directly affect both process alignment and process flexibility. While IT infrastructure and IT business partnerships positively affect process alignment, they are not significantly related to process flexibility. Contributions and implications of this study are discussed.

M3 - Abstract

SP - 13869

EP - 13869

Y2 - 7 August 2015 through 11 August 2015

ER -

Competitive Process Capabilities and Firm Performance: Effects of Top Management and IT capability

Abstract

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