Competitive Process Capabilities and Firm Performance: Effects of Top Management and IT capability

Rui Bi, Kosmas X Smyrnios

Research output: Other contribution to conferenceAbstractpeer-review

Abstract

While competitive inter-firm processes have been playing a significant role in achieving business advantages, there is a dearth of research examining their antecedents and outcomes. In this research, we examine how competitive process capabilities which include process alignment and process flexibility impact firm performance. Drawing upon the resource-based view theory and the notion of higher-order capabilities, we theorize how top management and three types of IT capability, as lower-order capabilities, enable higher-order capabilities such as process alignment and process flexibility. Our research hypotheses are tested using data from 310 firms in Australia. Results show that both process alignment and process flexibility have significant positive effects on firm performance. In addition, top management participation and external IT linkages directly affect both process alignment and process flexibility. While IT infrastructure and IT business partnerships positively affect process alignment, they are not significantly related to process flexibility. Contributions and implications of this study are discussed.
Original languageEnglish
Pages13869-13869
Number of pages1
Publication statusPublished - 2015
Event2015 Annual Meeting of the Academy of Management - Various locations, Vancouver, Canada
Duration: 07 Aug 201511 Aug 2015
https://aom.org/Meetings/Past-Meetings/ (Conference info page)

Conference

Conference2015 Annual Meeting of the Academy of Management
Abbreviated title Opening Governance
Country/TerritoryCanada
CityVancouver
Period07/08/1511/08/15
OtherThe 75th Annual Meeting of the Academy of Management will be held August 7-11, 2015 in Vancouver, British Columbia, Canada. The program theme is Opening Governance. The 2015 theme invites members to consider opportunities to improve the effectiveness and creativity of organizations by restructuring systems at the highest organizational levels, and to try to answer the many questions organizational governance faces in today's digital and informational climate.
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