Connecting with new information landscapes: Information literacy practices of refugees

    Research output: Contribution to journalArticle

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    Abstract

    Purpose: The purpose of the research reported in this article is to understand how refugees learn to engage with acomplex, multimodal information landscape and how their information literacy practice may be constructed to enablethem to connect and be included in their new information landscape.Methodology: The study is framed through practice and socio-cultural theories. A qualitative research design isemployed including semi-structured face-to-face interviews and focus groups which are thematically analysed throughan information practice lens.Findings: Refugees encounter complex and challenging information landscapes that present barriers to their fullparticipation in their new communities. Social inclusion becomes possible where information is provided via sharingthrough trusted mediators who assist with navigating the information landscape and information mapping, and throughvisual and social sources.Research limitations/implications: The study is local and situated and therefore not empirically generalizable. It doeshowever provide rich, deep description and explanation that is instructive beyond the specific research site andcontributes to theory building.Practical implications: The study highlights the role, and importance, of social and visual information sources and thekey role of service providers as mediators and navigators. Governments, funders and service providers can use thesefindings to inform their service provision.Originality/value: This is an original research paper in which the results provide practical advice for those workingwith refugees and which also extends theories of information literacy practice as an information practice.
    LanguageEnglish
    Pages121-144
    Number of pages24
    JournalJournal of Documentation
    Volume69
    Issue number1
    DOIs
    StatePublished - Jan 2013

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    refugee
    literacy
    Lenses
    service provider
    cultural theory
    research planning
    qualitative research
    inclusion
    present
    methodology
    interview

    Cite this

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    title = "Connecting with new information landscapes: Information literacy practices of refugees",
    abstract = "Purpose: The purpose of the research reported in this article is to understand how refugees learn to engage with acomplex, multimodal information landscape and how their information literacy practice may be constructed to enablethem to connect and be included in their new information landscape.Methodology: The study is framed through practice and socio-cultural theories. A qualitative research design isemployed including semi-structured face-to-face interviews and focus groups which are thematically analysed throughan information practice lens.Findings: Refugees encounter complex and challenging information landscapes that present barriers to their fullparticipation in their new communities. Social inclusion becomes possible where information is provided via sharingthrough trusted mediators who assist with navigating the information landscape and information mapping, and throughvisual and social sources.Research limitations/implications: The study is local and situated and therefore not empirically generalizable. It doeshowever provide rich, deep description and explanation that is instructive beyond the specific research site andcontributes to theory building.Practical implications: The study highlights the role, and importance, of social and visual information sources and thekey role of service providers as mediators and navigators. Governments, funders and service providers can use thesefindings to inform their service provision.Originality/value: This is an original research paper in which the results provide practical advice for those workingwith refugees and which also extends theories of information literacy practice as an information practice.",
    keywords = "Open access version available, Information literacy practice, Information poverty, Information practice, Refugees, Social exclusion, Social inclusion",
    author = "Annemaree Lloyd-Zantiotis and Kennan, {Mary Anne} and Thompson, {Kim M.} and Qayyum, {Muhammad Asim}",
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    Connecting with new information landscapes : Information literacy practices of refugees. / Lloyd-Zantiotis, Annemaree; Kennan, Mary Anne; Thompson, Kim M.; Qayyum, Muhammad Asim.

    In: Journal of Documentation, Vol. 69, No. 1, 01.2013, p. 121-144.

    Research output: Contribution to journalArticle

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    AU - Kennan,Mary Anne

    AU - Thompson,Kim M.

    AU - Qayyum,Muhammad Asim

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    AB - Purpose: The purpose of the research reported in this article is to understand how refugees learn to engage with acomplex, multimodal information landscape and how their information literacy practice may be constructed to enablethem to connect and be included in their new information landscape.Methodology: The study is framed through practice and socio-cultural theories. A qualitative research design isemployed including semi-structured face-to-face interviews and focus groups which are thematically analysed throughan information practice lens.Findings: Refugees encounter complex and challenging information landscapes that present barriers to their fullparticipation in their new communities. Social inclusion becomes possible where information is provided via sharingthrough trusted mediators who assist with navigating the information landscape and information mapping, and throughvisual and social sources.Research limitations/implications: The study is local and situated and therefore not empirically generalizable. It doeshowever provide rich, deep description and explanation that is instructive beyond the specific research site andcontributes to theory building.Practical implications: The study highlights the role, and importance, of social and visual information sources and thekey role of service providers as mediators and navigators. Governments, funders and service providers can use thesefindings to inform their service provision.Originality/value: This is an original research paper in which the results provide practical advice for those workingwith refugees and which also extends theories of information literacy practice as an information practice.

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