When a staff member comes to a nurse manager for counselling, that staff member expects to take part in a confidential, professional interview through which he or she hopes to feel better and receive help in solving problems. Counselling staff involves skilled intervention, confidentiality and, most importantly, the ability to help staff members find a solution to their problems. Counselling is not a pleasant chat between friends; rather, it is a structured attempt to provide help in a problem situation.
|Title of host publication||Nurse Managers A Guide to Practice|
|Place of Publication||Melbourne|
|Number of pages||12|
|Edition||2nd ed. / 7|
|Publication status||Published - 2008|