Within aged care facilities, family members frequently experience significant spiritual and emotional needs during dementia and palliative care stages of their relatives. Spirituality can serve as a coping mechanism; however, in spite of societal expectations, staff are rarely equipped with the resources to effectively meet these needs. This qualitative research project aimed to examine this variance in care, through semi-structured interviews with recently bereaved family members. Broad thematic categories of needs were identified: connectedness; personal well-being of the family member; religious, spiritual, and end-of-life issues; and meaning and hope. Subcategories present a deeper analysis of each theme.