Designing an Intercultural Training Framework for Information Professionals

Marianne Ryan, Muhammad Asim Qayyum

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)
381 Downloads (Pure)


The article discusses an intercultural training framework that can be used by information professionals to close cultural gaps. According to the author, as student populations become more diverse and represent varying cultures, educators and libraries need to understand how to best connect with and teach these individuals. Multicultural training of librarians is suggested as a solution that can better suit librarians working with international students. Feedback from a symposium on multiculturalism that featured faculty and students from the University of Tennessee at Knoxville (UTK) and the University of Puerto Rico (UPR) is included, such as recognizing intercultural boundaries, extending cultural comfort zones, and increasing intercultural understanding through exchange programs.
Original languageEnglish
Pages (from-to)226-230
Number of pages5
JournalReference and User Services Quarterly
Issue number3
Publication statusPublished - Mar 2012


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