Diagnostic cues in major crime investigation

Ben Morrison, Natalie M.V. Morrison

Research output: Book chapter/Published conference paperChapter (peer-reviewed)

2 Citations (Scopus)


Decision-making, or the process by which a decision is formulated, can be described as a subset of an individual's information processing capacity (Howell & Fleishman, 1982; Lehto & Nah, 2006; Wickens & Flach, 1988; Wickens & Hollands, 2000). Information processing generally involves the acquisition of information, the encoding ofinformation, the recall ofinformation from memory, and the integration of this information to establish a mental representation or an internal explanation or model for how something operates within the external world (Wickens & Flach, 1988). According to Wickens and Hollands (2000), information processing is involved at three key stages of the decision-making process.
Original languageEnglish
Title of host publicationDiagnostic expertise in organizational environments
EditorsMark W. Wiggins, Thomas Loveday
Place of PublicationSurrey, England
PublisherCRC Press
Number of pages8
ISBN (Electronic)9781315576947
ISBN (Print)9781472435170, 9780367377663
Publication statusPublished - 2015

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    Morrison, B., & Morrison, N. M. V. (2015). Diagnostic cues in major crime investigation. In M. W. Wiggins, & T. Loveday (Eds.), Diagnostic expertise in organizational environments (pp. 91-98). CRC Press.