TY - JOUR
T1 - Digital technology uses, purposes, barriers and training programs for culturally and linguistically diverse older adults
T2 - a systematic scoping review
AU - Cunningham, Teagan
AU - Murray, Carolyn
AU - Du, Jia Tina
AU - Evans, Nina
AU - Ziaian, Tahereh
N1 - Publisher Copyright:
© 2024, Emerald Publishing Limited.
PY - 2024/4
Y1 - 2024/4
N2 - Purpose: This scoping review article aimed to systematically search the literature on the use, purpose and barriers of information and communication technology (ICT) for culturally and linguistically diverse (CALD) older adults in the host country. The review also conducted a search for literature on programs that aim to develop digital literacy skills for CALD older adults. Design/methodology/approach: A scoping review approach was utilized to identify and search the available literature, and to map the key concepts. A total of 23 relevant articles were included following a systematic search across seven databases. Findings: The review suggests that CALD older adults use ICT for various purposes, including social interaction, health management, information gathering, immigration, everyday routines and leisure. The barriers faced by these older adults in using ICT encompass fear and limited knowledge, language issues, lack of interest, limited access to technology and health concerns. The existing training programs focus on enhancing self-efficacy and confidence and promoting attitudinal changes toward ICT. Originality/value: Despite the presence of empirical studies, few scoping or systematic reviews have focused on CALD older adults and technology. Research developments related to the technology use of CALD older adults and associated training programs have been fragmented and sporadic, resulting in gaps in the evidence base. This review fills such a gap to better understand the research status connected to CALD older people’s technology adoption and use.
AB - Purpose: This scoping review article aimed to systematically search the literature on the use, purpose and barriers of information and communication technology (ICT) for culturally and linguistically diverse (CALD) older adults in the host country. The review also conducted a search for literature on programs that aim to develop digital literacy skills for CALD older adults. Design/methodology/approach: A scoping review approach was utilized to identify and search the available literature, and to map the key concepts. A total of 23 relevant articles were included following a systematic search across seven databases. Findings: The review suggests that CALD older adults use ICT for various purposes, including social interaction, health management, information gathering, immigration, everyday routines and leisure. The barriers faced by these older adults in using ICT encompass fear and limited knowledge, language issues, lack of interest, limited access to technology and health concerns. The existing training programs focus on enhancing self-efficacy and confidence and promoting attitudinal changes toward ICT. Originality/value: Despite the presence of empirical studies, few scoping or systematic reviews have focused on CALD older adults and technology. Research developments related to the technology use of CALD older adults and associated training programs have been fragmented and sporadic, resulting in gaps in the evidence base. This review fills such a gap to better understand the research status connected to CALD older people’s technology adoption and use.
KW - Culturally and linguistically diverse population
KW - Digital technology use
KW - Older migrants
KW - Scoping review
KW - Technology programs
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U2 - 10.1108/AJIM-07-2023-0257
DO - 10.1108/AJIM-07-2023-0257
M3 - Article
AN - SCOPUS:85191314390
SN - 2050-3806
JO - Aslib Journal of Information Management
JF - Aslib Journal of Information Management
ER -