TY - CHAP
T1 - Distinguish significant adoption factors that influence users' behavioral expectation to utilize mobile payment
T2 - A survey
AU - Tansakul, Pajaree
AU - Halgamuge, Malka
AU - Syed, Ali
PY - 2019
Y1 - 2019
N2 - In this chapter, the authors performed an analysis of the data extracted from 39 peer-reviewed scientific publications between 2015 and 2018 describing users' adoption of various mobile payment systems encompassing methods, technologies, adoption models, theories, variables of the adoption models and theories, as well as significant adoption factors. The analysis demonstrates that the technology acceptance model (TAM) is the most popular model to investigate users' adoption of mobile payment. Both the original and extended versions of TAM are studied broadly to examine the individual's intention to adopt mobile payment. In addition, the analysis of the results from this chapter demonstrates perceived compatibility has the strongest positive impact on the intention to use mobile payment technology whereas perceived risk has a negative relationship with the intention to use mobile payment technology.
AB - In this chapter, the authors performed an analysis of the data extracted from 39 peer-reviewed scientific publications between 2015 and 2018 describing users' adoption of various mobile payment systems encompassing methods, technologies, adoption models, theories, variables of the adoption models and theories, as well as significant adoption factors. The analysis demonstrates that the technology acceptance model (TAM) is the most popular model to investigate users' adoption of mobile payment. Both the original and extended versions of TAM are studied broadly to examine the individual's intention to adopt mobile payment. In addition, the analysis of the results from this chapter demonstrates perceived compatibility has the strongest positive impact on the intention to use mobile payment technology whereas perceived risk has a negative relationship with the intention to use mobile payment technology.
UR - https://www.igi-global.com/gateway/book/212642
U2 - 10.4018/978-1-5225-8015-7.ch009
DO - 10.4018/978-1-5225-8015-7.ch009
M3 - Chapter (peer-reviewed)
SN - 9781522580157
T3 - Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) Book Series
SP - 148
EP - 168
BT - Structural equation modeling approaches to e-Service adoption
A2 - Akgul, Yakup
PB - IGI Global
CY - Hershey PA, USA
ER -