Abstract
Digital transformation has radically changed organisations in the last few decades. Digital platforms influence how people work together in digital workplace settings regardless of time and space. The socio-technical interplay of digital internal communication elements contributes to learning and trust-building among people in the organisational system. This conceptual paper illustrates the multidimensional perspective of digital internal communication and aims to extend scholarly work by proposing a strategic approach that focuses on digital platforms. This study suggests a conceptual map of how organisations can meaningfully embed digital platforms into their digital internal communication strategy.
| Original language | English |
|---|---|
| Title of host publication | 40th EGOS Colloquium |
| Subtitle of host publication | Crossroads for organizations: Time, space, and People |
| Publisher | European Group for Organizational Studies |
| Publication status | Published - 2024 |
| Event | 40th EGOS Colloquium - University of Milan-Bicocca, Milan, Italy Duration: 04 Jul 2024 → 06 Jul 2024 https://www.egos.org/2024_milan/general_theme (Conference website) https://www.egos.org/jart/prj3/egos/data/uploads/2024/EGOS%20Colloquium%202024%20in%20Milan_Full%20Program_4-2.pdf (Program) |
Conference
| Conference | 40th EGOS Colloquium |
|---|---|
| Abbreviated title | Crossroads for organizations: Time, space, and people |
| Country/Territory | Italy |
| City | Milan |
| Period | 04/07/24 → 06/07/24 |
| Other | The purpose of the 40th EGOS Colloquium 2024 – hosted by the University of Milan-Bicocca – is to investigate what elements represent the crucial crossroads for organizations of the present and the next future. The concept of “Crossroad” can refer to a place where one road crosses another, an intersection that has the potential to connect people traveling from different sites and moving in different directions. It can be seen both as a central meeting space and as a location “between worlds”, vibrant of vital energy, where people can melt together or assimilate into a harmonious whole with a common culture. At the same time, a crossroad symbolizes a crucial point in time when a decision becomes inevitable: going on the same way, along a straight path, is no longer suitable, and the traveller has to look for new directions to not remain stuck. In this sense, crossroads may also be emblematic of a time of uncertainty, for people not being able to clearly see where to turn to face new incoming issues. Contemporary organizations are at the crossroads in both these connotations: in time, because the potentially pervasive transformations led by digital innovation, massive data, and artificial intelligence call for new strategies of action to be fully and sustainably exploited; in space, since they are dealing with the governance of major humanity challenges (e.g., climate change, migrations, pandemics) in an increasingly interconnected world, and this requires new forms of coordination to achieve effective cooperation, oftentimes at the global level and including heterogeneous institutions (e.g., governments, large corporations, associations, and so forth). |
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