Empowering employees through internal training in Transactional Analysis to improve communication

Research output: Other contribution to conferencePresentation onlypeer-review


Original languageEnglish
Publication statusPublished - 2021
EventAustralian & New Zealand Communication Association (ANZCA) Annual Conference 2021 - Online, Melbourne, Australia
Duration: 06 Jul 202109 Jul 2021


ConferenceAustralian & New Zealand Communication Association (ANZCA) Annual Conference 2021
Abbreviated titleCommunication, Authority and Power
OtherThis year’s conference will consider how various forms, institutions and practices of communication both involve and are affected by mobilisations of authority and power. Communication has always been central to both the exercise of and struggles surrounding power and authority, and communication practices and practitioners are affected by and implicated in power relations. Fields and practices of communication have constituted vital domains through which authority and power are exercised and contested.

Simultaneously, fields such as journalism have been construed as mechanisms through which power is held to account through forms of representation that lay claim to speak on behalf of ‘the people’ or ‘public interest’. Such forms, practices and constructions of authority are mutable, however, and are subject to transformation as they are affected by processes of change and contestation. These include the mobilisation of resources and strategies by various actors who seek to take advantage of emergent opportunities to exercise power, challenge existing authorities, and reconfigure power relations.

ANZCA 2020 invites participants to engage with this year’s theme, addressing how communication is implicated in and affected by power relations, how these are changing, and key issues this poses for the present and future.
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