Enhancing effectiveness of programming and quality of information services in the GLAM sector through the serious leisure perspective

Serious leisure enthusiasts, including hobbyists, volunteers and amateurs, continuously need information to deepen their knowledge and improve their skills in their chosen leisure pursuits. The Serious Leisure Perspective (SLP) is a conceptual model that categorises leisure activities and outlines the main components of each category. This paper aims to demonstrate how the SLP can inform policy and practice for public programming and information services across the GLAM sector. To achieve this goal, the author used the SLP as the theoretical framework, reviewed the literature and re-analysed the data pool in his ongoing research trajectory on the informational aspects of serious leisure to address the emergent research questions. The findings suggest that the SLP can inform and transform the policies and practices within the sector in various ways. Firstly, information professionals can benefit from the SLP as a conceptual model to review and revise their current policies and practices. Moreover, they can seek partnerships with local clubs and communities of serious leisure enthusiasts to foster collaboration and use their knowledge and expertise. Finally, adopting the new approach can extend their domain of action from conventional information services to vibrant cultural hubs, which can empower their communities.