Enhancing organisational citizenship behaviour: The impact of training effectiveness and employee attitudes

Research output: Book chapter/Published conference paperConference paper

Abstract

This study draws on the tenets of self-efficacy theory to examine the relationships between training effectiveness, attitude towards organisational change and organisational citizenship behaviour. Data were collected from 486 registered nurses in public hospitals across three states in Australia. Results show that there are significant relationships between training effectiveness and organisational citizenship behaviour, training effectiveness and three different attitudes towards change namely acceptance, cynicism and fear. Further the attitudes towards change are significantly related to organisational citizenship behaviour. In addition, we find acceptance and cynicism mediate the relationship between training effectiveness and organisational citizenship behaviour. Theoretical contributions and managerial implications are discussed along with limitations and directions for future research.
Original languageEnglish
Title of host publicationBAM2019 Conference Proceedings
Pages2-33
Number of pages32
ISBN (Electronic)9780995641327
Publication statusPublished - 03 Sep 2019
EventBritish Academy of Management Conference : BAM 2019 - Aston University, Brimingham, United Kingdom
Duration: 03 Sep 201905 Sep 2019
https://www.bam.ac.uk/civicrm/event/info%3Fid%3D3502%26amp%3Breset%3D1 (Conference website)

Conference

ConferenceBritish Academy of Management Conference
CountryUnited Kingdom
CityBrimingham
Period03/09/1905/09/19
Internet address

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