Evaluating and measuring the effectiveness of business coaching on firm growth

Bernadette Crompton, Kosmas X Smyrnios, Rui Bi

Research output: Book chapter/Published conference paperConference paperpeer-review

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Abstract

This study aims to evaluate the ways in which business coaching enhances entrepreneurs’ confidence and ultimately firm growth. Participants are 200 entrepreneurs, forming two cohorts of small-to-medium enterprises from different industries on fast-growth trajectories. Confirmatory factor analytic techniques establish clear links between business coaching elements (coaches’ style, session focus, result, satisfaction), entrepreneurial level of confidence (locus-of-control, self-efficacy), and firm growth. Structural equation modeling suggests that business coaching is a non-direct influencer of entrepreneurial self-efficacy on firm growth. With the establishment of a Business Coaching Model, important implications are demonstrated for firms querying business coaching return-on-investment. This investigation provides solid evidence-based outcomes, adding substantially to empirical literature on business coaching.
Original languageEnglish
Title of host publicationProceedings of the 24th Annual Small Enterprise Association of Australia and New Zealand (SEAANZ) Conference
Place of PublicationSydney, Australia
PublisherSmall Enterprise Association of Australia and New Zealand
Pages42-64
Number of pages23
Publication statusPublished - 2011
Event24th Annual Small Enterprise Association of Australia and New Zealand Conference (SEAANZ 2011)
- Australia Technology Park, Sydney, Australia
Duration: 13 Jul 201115 Jul 2011

Conference

Conference24th Annual Small Enterprise Association of Australia and New Zealand Conference (SEAANZ 2011)
Country/TerritoryAustralia
CitySydney
Period13/07/1115/07/11
OtherA conference for researchers, educators, advisors, public agencies and student
researchers concerned with advancing knowledge for and about small enterprises.

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