Evaluating public library community engagement and impact for sustainable information services

Research output: Book chapter/Published conference paperConference paper

Abstract

Public libraries have always had a pivotal function within the community. However, libraries are undergoing rapid changes as are many industries in a globalised world. Therefore they need to re-evaluate their operations and services to provide for the changing needs of their users. In this paper, we describe a pilot study underway that will measure the engagement and impact of two library services for young children and their families – Giggle and Wiggle, and Story Time – that are offered by the Australian Capital Territory Libraries in Canberra, Australia. Findings of this study will be useful to understand the educational, social, cultural and economic impact these programs have on the community they serve.
Original languageEnglish
Title of host publicationiConference 2020
Subtitle of host publicationSustainable Digital Communities
PublisheriSchools
Publication statusAccepted/In press - 2020
EventiConference 2020 - Borås Kongress, Boras, Sweden
Duration: 23 Mar 202026 Mar 2020
Conference number: 15
https://ischools.org/iConference

Conference

ConferenceiConference 2020
Abbreviated titleSustainable Digital Communities
CountrySweden
CityBoras
Period23/03/2026/03/20
Internet address

Fingerprint

information service
community
economic impact
industry

Cite this

Qayyum, A., Afzal, W., & Mahony, L. (Accepted/In press). Evaluating public library community engagement and impact for sustainable information services. In iConference 2020: Sustainable Digital Communities iSchools.
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title = "Evaluating public library community engagement and impact for sustainable information services",
abstract = "Public libraries have always had a pivotal function within the community. However, libraries are undergoing rapid changes as are many industries in a globalised world. Therefore they need to re-evaluate their operations and services to provide for the changing needs of their users. In this paper, we describe a pilot study underway that will measure the engagement and impact of two library services for young children and their families – Giggle and Wiggle, and Story Time – that are offered by the Australian Capital Territory Libraries in Canberra, Australia. Findings of this study will be useful to understand the educational, social, cultural and economic impact these programs have on the community they serve.",
author = "Asim Qayyum and Waseem Afzal and Linda Mahony",
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Qayyum, A, Afzal, W & Mahony, L 2020, Evaluating public library community engagement and impact for sustainable information services. in iConference 2020: Sustainable Digital Communities. iSchools, iConference 2020, Boras, Sweden, 23/03/20.

Evaluating public library community engagement and impact for sustainable information services. / Qayyum, Asim; Afzal, Waseem; Mahony, Linda.

iConference 2020: Sustainable Digital Communities. iSchools, 2020.

Research output: Book chapter/Published conference paperConference paper

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AU - Mahony, Linda

PY - 2020

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AB - Public libraries have always had a pivotal function within the community. However, libraries are undergoing rapid changes as are many industries in a globalised world. Therefore they need to re-evaluate their operations and services to provide for the changing needs of their users. In this paper, we describe a pilot study underway that will measure the engagement and impact of two library services for young children and their families – Giggle and Wiggle, and Story Time – that are offered by the Australian Capital Territory Libraries in Canberra, Australia. Findings of this study will be useful to understand the educational, social, cultural and economic impact these programs have on the community they serve.

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