Evaluating public library community engagement and impact for sustainable information services

Research output: Book chapter/Published conference paperConference paperpeer-review


Public libraries have always had a pivotal function within the community. However, libraries are undergoing rapid changes as are many industries in a globalised world. Therefore they need to re-evaluate their operations and services to provide for the changing needs of their users. In this paper, we describe a pilot study underway that will measure the engagement and impact of two library services for young children and their families – Giggle and Wiggle, and Story Time – that are offered by the Australian Capital Territory Libraries in Canberra, Australia. Findings of this study will be useful to understand the educational, social, cultural and economic impact these programs have on the community they serve.
Original languageEnglish
Title of host publicationSustainable Digital Communities
Subtitle of host publication15th International Conference, iConference 2020, Boras, Sweden, March 23–26, 2020, Proceedings
EditorsAnneli Sundqvist, Gerd Berget
ChapterPublic Libraries
Number of pages8
Publication statusPublished - 19 Mar 2020
EventiConference 2020 - Borås Kongress, Boras, Sweden
Duration: 23 Mar 202026 Mar 2020
Conference number: 15

Publication series

NameLecture Notes in Computer Science
PublisherSpringer Nature


ConferenceiConference 2020
Abbreviated titleSustainable Digital Communities
Internet address

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