In this study, we will report an analysis of a large corpus of text (approximately 1.1 million words) produced by students over 6 semesters of an internship program. This study involves reconstructing the discourse about work used by students when interacting with each other about the dilemmas they experience in work and professional life. We are interested in explaining how interns, by using this discourse, frame the dilemmas they experience and approaches for handling those dilemmas. To do this we perform discourse analysis using computer aided text analysis tools. The analysis should help generate a better understanding of the way people, novices in particular, understand work. The analysis may also reveal ways to improve intervention into learning and knowledge management processes. In this way, we hope to contribute to a better understanding of knowledge management, which is an important contemporary problem for organizations and society.
|Title of host publication||KNOWLEDGE MANAGEMENT|
|Subtitle of host publication||Nurturing Culture, Innovation, and Technology Proceedings of the 2005 International Conference on Knowledge Management|
|Place of Publication||Singapore|
|Publisher||World Scientific Publishing|
|Number of pages||12|
|Publication status||Published - 2005|
Aakhus, M., Voon, W., & Liu, Y-H. (2005). Explicating tacit experiences in organizations: Evidence from online interns' discourse. In S. Hawamdeh (Ed.), KNOWLEDGE MANAGEMENT: Nurturing Culture, Innovation, and Technology Proceedings of the 2005 International Conference on Knowledge Management (4 ed., pp. 41-52). World Scientific Publishing.