Explicating tacit experiences in organizations: Evidence from online interns' discourse

Mark Aakhus, William Voon, Ying-Hsang Liu

    Research output: Book chapter/Published conference paperChapter


    In this study, we will report an analysis of a large corpus of text (approximately 1.1 million words) produced by students over 6 semesters of an internship program. This study involves reconstructing the discourse about work used by students when interacting with each other about the dilemmas they experience in work and professional life. We are interested in explaining how interns, by using this discourse, frame the dilemmas they experience and approaches for handling those dilemmas. To do this we perform discourse analysis using computer aided text analysis tools. The analysis should help generate a better understanding of the way people, novices in particular, understand work. The analysis may also reveal ways to improve intervention into learning and knowledge management processes. In this way, we hope to contribute to a better understanding of knowledge management, which is an important contemporary problem for organizations and society.
    Original languageEnglish
    Title of host publicationKNOWLEDGE MANAGEMENT
    Subtitle of host publicationNurturing Culture, Innovation, and Technology Proceedings of the 2005 International Conference on Knowledge Management
    EditorsSuliman Hawamdeh
    Place of PublicationSingapore
    PublisherWorld Scientific Publishing
    Number of pages12
    ISBN (Print)9789812565563
    Publication statusPublished - 2005


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