TY - JOUR
T1 - Facilitated learning or technical distraction? Sociologically exploring online university learning
AU - Ragusa, Angela T.
AU - Crampton, Andrea
N1 - Publisher Copyright:
© 2024 Charles Sturt University.
PY - 2024
Y1 - 2024
N2 - This article presents qualitative data from interviews with >100 Australian undergraduates to sociologically consider why learners used technologically mediated learning activities (TMLA). Engagement with TMLA varied with personal preference, technical aptitude, prior experience and perceived relevance to assessment. TMLA students thought facilitated, rather than distracted, from their learning aligned with personal opinions and normative expectations about ‘good’ communication and desirable social interactions. Students who disliked TMLA believed technologies hindered their social interactions or poorly aligned with their preferred communication style. Systemic variation in TMLA provision by the university also affected student satisfaction. Critical sociological investigation illustrating what students valued, used or avoided broadly reflects TMLAs’ social embeddedness and relevance of social experience to higher education practice and satisfaction. The findings reveal practical lessons for organisations seeking to improve service delivery, or student retention. Prior socialisation not only affects student–lecturer social relationships and communication expectations, it affects individual engagement and institutional success.
AB - This article presents qualitative data from interviews with >100 Australian undergraduates to sociologically consider why learners used technologically mediated learning activities (TMLA). Engagement with TMLA varied with personal preference, technical aptitude, prior experience and perceived relevance to assessment. TMLA students thought facilitated, rather than distracted, from their learning aligned with personal opinions and normative expectations about ‘good’ communication and desirable social interactions. Students who disliked TMLA believed technologies hindered their social interactions or poorly aligned with their preferred communication style. Systemic variation in TMLA provision by the university also affected student satisfaction. Critical sociological investigation illustrating what students valued, used or avoided broadly reflects TMLAs’ social embeddedness and relevance of social experience to higher education practice and satisfaction. The findings reveal practical lessons for organisations seeking to improve service delivery, or student retention. Prior socialisation not only affects student–lecturer social relationships and communication expectations, it affects individual engagement and institutional success.
KW - Communication
KW - e-learning
KW - educational sociology
KW - engagement
KW - social interaction
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U2 - 10.1080/1475939X.2023.2294117
DO - 10.1080/1475939X.2023.2294117
M3 - Article
AN - SCOPUS:85182203139
SN - 1475-939X
VL - 33
SP - 219
EP - 234
JO - Technology, Pedagogy and Education
JF - Technology, Pedagogy and Education
IS - 2
ER -