Facilitating cross-cultural learning through collaborative Skypecasting

Anthony Chan, Mark Frydenberg, Mark J.W. Lee

Research output: Book chapter/Published conference paperConference paper

10 Citations (Scopus)
7 Downloads (Pure)

Abstract

The authors were involved in an international project in which first year (freshman) students studying comparable IT courses at two universities, one in the United States and the other in Australia, formed virtual teams and engaged in collaborative learning and content creation via the Internet. Each team was tasked with jointly producing a short "Skypecast" (an audio podcast recorded over Skype), in which team members from each institution participated in conversations on topics related to technology and culture. The students had to overcome issues related to cross-cultural communication, as well as other challenges that arose from working with people whom they were unable to meet face-to-face, across disparate time zones. This paper presents an analysis of the views and experiences of the students from both institutions, elicited through surveys and focus group interviewing. The findings suggest that in addition to developing their technology skills and enhancing their understanding of the course material, the exercise provided the students with exposure to diverse perspectives from their peers on the topics studied. It also fostered the development of generic skills in research, interpersonal communication, and teamwork essential to the 21st Century knowledge worker. In the absence of the need to produce tangible objects of shared activity (Skypecasts) and without the explicit articulation of common goals within each team, the students may not have used the available technology to engage in the processes of collaborative dialog and problem solving that were evident in their reflective self-reports. In addition to its successes, the problems encountered and lessons learned from the experience are discussed, before outlining the authors' future plans. It is hoped that the paper will be of value to other educators wishing to undertake similar efforts, and make a contribution to the development of best practice in the area of Internet-mediated,cross-institutional collaborative learning. Chan, A. et al, Facilitating cross-cultural learning through collaborative Skypecasting.8th Conference on Information Technology Education (ACM SIGITE'07) and the article DOI is http://doi.acm.org/10.1145/1324302.1324317.
Original languageEnglish
Title of host publicationProceedings of the 8th ACM SIGITE conference on information technology education (SIGITE 2007)
EditorsJ.J. Ekstrom
Place of PublicationNew York, USA
PublisherAssociation for Computing Machinery
Pages59-66
Number of pages8
ISBN (Electronic)9781595939203
Publication statusPublished - 2007
EventACM Conference on Information Technology Education (SIGITE) - Sandestin, USA, New Zealand
Duration: 18 Oct 200720 Oct 2007

Conference

ConferenceACM Conference on Information Technology Education (SIGITE)
CountryNew Zealand
Period18/10/0720/10/07

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learning
student
Internet
interpersonal communication
first-year student
teamwork
best practice
experience
conversation
information technology
dialogue
educator
worker
university
communication
education
Group
time

Cite this

Chan, A., Frydenberg, M., & Lee, M. J. W. (2007). Facilitating cross-cultural learning through collaborative Skypecasting. In J. J. Ekstrom (Ed.), Proceedings of the 8th ACM SIGITE conference on information technology education (SIGITE 2007) (pp. 59-66). New York, USA: Association for Computing Machinery.
Chan, Anthony ; Frydenberg, Mark ; Lee, Mark J.W. / Facilitating cross-cultural learning through collaborative Skypecasting. Proceedings of the 8th ACM SIGITE conference on information technology education (SIGITE 2007). editor / J.J. Ekstrom. New York, USA : Association for Computing Machinery, 2007. pp. 59-66
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abstract = "The authors were involved in an international project in which first year (freshman) students studying comparable IT courses at two universities, one in the United States and the other in Australia, formed virtual teams and engaged in collaborative learning and content creation via the Internet. Each team was tasked with jointly producing a short {"}Skypecast{"} (an audio podcast recorded over Skype), in which team members from each institution participated in conversations on topics related to technology and culture. The students had to overcome issues related to cross-cultural communication, as well as other challenges that arose from working with people whom they were unable to meet face-to-face, across disparate time zones. This paper presents an analysis of the views and experiences of the students from both institutions, elicited through surveys and focus group interviewing. The findings suggest that in addition to developing their technology skills and enhancing their understanding of the course material, the exercise provided the students with exposure to diverse perspectives from their peers on the topics studied. It also fostered the development of generic skills in research, interpersonal communication, and teamwork essential to the 21st Century knowledge worker. In the absence of the need to produce tangible objects of shared activity (Skypecasts) and without the explicit articulation of common goals within each team, the students may not have used the available technology to engage in the processes of collaborative dialog and problem solving that were evident in their reflective self-reports. In addition to its successes, the problems encountered and lessons learned from the experience are discussed, before outlining the authors' future plans. It is hoped that the paper will be of value to other educators wishing to undertake similar efforts, and make a contribution to the development of best practice in the area of Internet-mediated,cross-institutional collaborative learning. Chan, A. et al, Facilitating cross-cultural learning through collaborative Skypecasting.8th Conference on Information Technology Education (ACM SIGITE'07) and the article DOI is http://doi.acm.org/10.1145/1324302.1324317.",
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Chan, A, Frydenberg, M & Lee, MJW 2007, Facilitating cross-cultural learning through collaborative Skypecasting. in JJ Ekstrom (ed.), Proceedings of the 8th ACM SIGITE conference on information technology education (SIGITE 2007). Association for Computing Machinery, New York, USA, pp. 59-66, ACM Conference on Information Technology Education (SIGITE), New Zealand, 18/10/07.

Facilitating cross-cultural learning through collaborative Skypecasting. / Chan, Anthony; Frydenberg, Mark; Lee, Mark J.W.

Proceedings of the 8th ACM SIGITE conference on information technology education (SIGITE 2007). ed. / J.J. Ekstrom. New York, USA : Association for Computing Machinery, 2007. p. 59-66.

Research output: Book chapter/Published conference paperConference paper

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N2 - The authors were involved in an international project in which first year (freshman) students studying comparable IT courses at two universities, one in the United States and the other in Australia, formed virtual teams and engaged in collaborative learning and content creation via the Internet. Each team was tasked with jointly producing a short "Skypecast" (an audio podcast recorded over Skype), in which team members from each institution participated in conversations on topics related to technology and culture. The students had to overcome issues related to cross-cultural communication, as well as other challenges that arose from working with people whom they were unable to meet face-to-face, across disparate time zones. This paper presents an analysis of the views and experiences of the students from both institutions, elicited through surveys and focus group interviewing. The findings suggest that in addition to developing their technology skills and enhancing their understanding of the course material, the exercise provided the students with exposure to diverse perspectives from their peers on the topics studied. It also fostered the development of generic skills in research, interpersonal communication, and teamwork essential to the 21st Century knowledge worker. In the absence of the need to produce tangible objects of shared activity (Skypecasts) and without the explicit articulation of common goals within each team, the students may not have used the available technology to engage in the processes of collaborative dialog and problem solving that were evident in their reflective self-reports. In addition to its successes, the problems encountered and lessons learned from the experience are discussed, before outlining the authors' future plans. It is hoped that the paper will be of value to other educators wishing to undertake similar efforts, and make a contribution to the development of best practice in the area of Internet-mediated,cross-institutional collaborative learning. Chan, A. et al, Facilitating cross-cultural learning through collaborative Skypecasting.8th Conference on Information Technology Education (ACM SIGITE'07) and the article DOI is http://doi.acm.org/10.1145/1324302.1324317.

AB - The authors were involved in an international project in which first year (freshman) students studying comparable IT courses at two universities, one in the United States and the other in Australia, formed virtual teams and engaged in collaborative learning and content creation via the Internet. Each team was tasked with jointly producing a short "Skypecast" (an audio podcast recorded over Skype), in which team members from each institution participated in conversations on topics related to technology and culture. The students had to overcome issues related to cross-cultural communication, as well as other challenges that arose from working with people whom they were unable to meet face-to-face, across disparate time zones. This paper presents an analysis of the views and experiences of the students from both institutions, elicited through surveys and focus group interviewing. The findings suggest that in addition to developing their technology skills and enhancing their understanding of the course material, the exercise provided the students with exposure to diverse perspectives from their peers on the topics studied. It also fostered the development of generic skills in research, interpersonal communication, and teamwork essential to the 21st Century knowledge worker. In the absence of the need to produce tangible objects of shared activity (Skypecasts) and without the explicit articulation of common goals within each team, the students may not have used the available technology to engage in the processes of collaborative dialog and problem solving that were evident in their reflective self-reports. In addition to its successes, the problems encountered and lessons learned from the experience are discussed, before outlining the authors' future plans. It is hoped that the paper will be of value to other educators wishing to undertake similar efforts, and make a contribution to the development of best practice in the area of Internet-mediated,cross-institutional collaborative learning. Chan, A. et al, Facilitating cross-cultural learning through collaborative Skypecasting.8th Conference on Information Technology Education (ACM SIGITE'07) and the article DOI is http://doi.acm.org/10.1145/1324302.1324317.

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Chan A, Frydenberg M, Lee MJW. Facilitating cross-cultural learning through collaborative Skypecasting. In Ekstrom JJ, editor, Proceedings of the 8th ACM SIGITE conference on information technology education (SIGITE 2007). New York, USA: Association for Computing Machinery. 2007. p. 59-66