Framework for understanding sustainability in the context of tourism operators

Kelly Bricker, Rosemary Black

Research output: Book chapter/Published conference paperChapter (peer-reviewed)peer-review


Tour operators are an important component of the tourism system. They link tourists and destinations, and as a result have influence on sustainability within destinations. Tour operators are also part of a larger system that include direct involvement in all aspects of a tourist experience, such as accommodations, attractions, food services, and transportation. The scale of tourism operators span from very localized to international and deliver a diverse array of services. However, increasingly tour operators face challenges in controlling aspects of the tourism product. Because tour operators influence many aspects of a destination and how visitors might perceive the destination, the can maximize aspects of sustainability including: social and economic benefits; benefits to cultural heritage; benefits to the environment; and enable partnerships. A framework for sustainable tourism operators captures the variability and potential role and influence tour operations have within the industry overall.
Original languageEnglish
Title of host publicationReframing sustainable tourism
EditorsStephen F. McCool, Keith Bosak
Place of PublicationUnited States
PublisherSpringer-Verlag London Ltd.
Number of pages19
ISBN (Electronic)9789401772099
ISBN (Print)9789401772082
Publication statusPublished - 2016

Publication series

NameEnvironmental Challenges and Solutions


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