Whether we realise it or not, we are constantly sending and receiving feedback, as we interact with those around us, which influences our behaviour. Learning how to use this feedback to enhance relationships, teach and learn new skills, and improve performance is an invaluable communication skill. As students, you will learn to give feedback to clients and their families, peers, your educators and healthcare team members, and to receive feedback from them as well. Giving and receiving feedback is complex and potentially problematic. Giving feedback that preserves dignity, and receiving feedback in an open and non-defensive way that facilitates ongoing communication between the communication partners, but that also leads to behavioural change, is a challenge. It requires self-awareness, awareness of others, and understanding of the principles and strategies for giving and receiving feedback.
|Title of host publication||Communicating in the health sciences|
|Place of Publication||South Melbourne, VIC|
|Publisher||Oxford University Press|
|Number of pages||9|
|Edition||Third / 15|
|Publication status||Published - 2012|