How locus of control influences students' e-satisfaction with self service technology in higher education

Prof Steven Ward, Bill Chitty, Terry Noble, Leela Tiangsoongnern

Research output: Book chapter/Published conference paperConference paper

Original languageEnglish
Title of host publicationAustralian New Zealand Marketing Educators' Conference
Pages1-9
Number of pages9
Publication statusPublished - 2009
Externally publishedYes
EventAustralian New Zealand Marketing Educators' Conference - Melbourne, Australia
Duration: 30 Nov 200902 Dec 2009

Conference

ConferenceAustralian New Zealand Marketing Educators' Conference
CountryAustralia
Period30/11/0902/12/09

Cite this

Ward, P. S., Chitty, B., Noble, T., & Tiangsoongnern, L. (2009). How locus of control influences students' e-satisfaction with self service technology in higher education. In Australian New Zealand Marketing Educators' Conference (pp. 1-9)