Identification of key determinants of caseworker workplace wellbeing in NSW Family and Community Services: Summary Report

Research output: Book/ReportResearch report not released to public

Abstract

This research project sought to identify key factors related to workforce wellbeing from the perspective of FACS case workers. Workplace wellbeing is situated within the dynamic relationship between:
• Individual factors -resilience, prior experience, individual health, skills and capacities
• Nature of the role - psychological and physical demands, ethics and conflict
• Organisational factors - workplace culture, resources, technology, training and support.
These factors exist within the context of existing cultural, societal, legal, political and regulatory frameworks that inform, influence relationships within and between the individual, the task and the organisation.
Original languageEnglish
Commissioning bodyNSW Department of Family and Community Services
Number of pages17
Publication statusPublished - Mar 2020

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