Impact of Interpersonal Bonds on Service Evaluation

Ken Butcher; Beverley Sparks

Impact of Interpersonal Bonds on Service Evaluation

Ken Butcher, Beverley Sparks

Research output: Book chapter/Published conference paper › Conference paper › peer-review

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Original language	English
Title of host publication	ANZMAC 2002
Editors	Robin Shaw, Stewart Adam, Heath McDonald
Place of Publication	Melbourne
Publisher	Australian & New Zealand Marketing Academy
Pages	1561-1567
Number of pages	7
ISBN (Electronic)	0730025624
Publication status	Published - 2002
Event	Australian and New Zealand Marketing Academy Conference - Melbourne, Australia Duration: 02 Dec 2002 → 04 Dec 2002

Conference

Conference	Australian and New Zealand Marketing Academy Conference
Country/Territory	Australia
Period	02/12/02 → 04/12/02

Access to Document

Impact of Interpersonal Bonds on Service EvaluationAccepted author manuscript, 148 KB

Cite this

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title = "Impact of Interpersonal Bonds on Service Evaluation",

keywords = "Open access version available",

author = "Ken Butcher and Beverley Sparks",

note = "Imported on 03 May 2017 - DigiTool details were: publisher = Melbourne: Australian & New Zealand Marketing Academy, 2002. editor/s (773b) = Shaw, Robin; Adam, Stewart; McDonald, Heath; Event dates (773o) = 2-4 December 2002; Parent title (773t) = Australian and New Zealand Marketing Academy Conference.; Australian and New Zealand Marketing Academy Conference ; Conference date: 02-12-2002 Through 04-12-2002",

year = "2002",

language = "English",

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editor = "Robin Shaw and Stewart Adam and Heath McDonald",

booktitle = "ANZMAC 2002",

publisher = "Australian & New Zealand Marketing Academy",

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AU - Sparks, Beverley

N1 - Imported on 03 May 2017 - DigiTool details were: publisher = Melbourne: Australian & New Zealand Marketing Academy, 2002. editor/s (773b) = Shaw, Robin; Adam, Stewart; McDonald, Heath; Event dates (773o) = 2-4 December 2002; Parent title (773t) = Australian and New Zealand Marketing Academy Conference.

PY - 2002

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KW - Open access version available

M3 - Conference paper

SP - 1561

EP - 1567

BT - ANZMAC 2002

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A2 - Adam, Stewart

A2 - McDonald, Heath

PB - Australian & New Zealand Marketing Academy

CY - Melbourne

T2 - Australian and New Zealand Marketing Academy Conference

Y2 - 2 December 2002 through 4 December 2002

ER -