IS PROJECT EVALUATION METHODOLOGY: SCIENCE OR ART?

Fouad Nagm, Dubravka Cecez-Kecmanovic, Mary Anne Kennan

    Research output: Research - peer-reviewConference paper

    • 1 Citations

    Abstract

    Pre-investment evaluation of information system project proposals persists in being problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. As the literature review shows, these methodologies have assumed an ideal of objective and scientific evaluation and taken the view of methodology as science. In this paper we aim to revisit the notion of IS evaluation methodology in practice and specifically explore the methodology as both the 'science' and the 'art'. We achieve these aims by conducting an Actor Network Theory (ANT) study of IS evaluation in a large financial services company. The ANT study allowed us to investigate the methodology as it is enacted in IS project evaluations in practice without making any a priori decision of what methodology is or should do. By defining a series of processes, inscription aids and mandated checkpoints we found that the evaluation methodology engenders the evaluation process as 'science'; and by allowing a degree of freedom in conducting the evaluation processes, the methodology is also enabling the evaluation processes to emerge as 'art' and by doing so stimulating creativity and innovation. Thus the ANT approach assisted in our discovery of the dual nature of methodology as simultaneously science and art.
    LanguageEnglish
    Title of book or conference publicationECIS 2009
    Subtitle of book or conference publicationInformation systems in a globalising world: Challenges, ethics and practice
    EditorsS. Newell, E. Whitley, N. Pouloudi, J. Wareham, L. Mathiassen
    Place of PublicationVerona, Italy
    PublisherECIS
    Pages1-13
    Number of pages13
    StatePublished - 2009
    EventEuropean Conference on Information Systems - Verona
    Duration: 08 Jun 200910 Jun 2009

    Conference

    ConferenceEuropean Conference on Information Systems
    Period08/06/0910/06/09

    Fingerprint

    art
    methodology
    science
    evaluation
    actor-network-theory
    literature
    financial service
    creativity
    information system
    innovation

    Cite this

    Nagm, F., Cecez-Kecmanovic, D., & Kennan, M. A. (2009). IS PROJECT EVALUATION METHODOLOGY: SCIENCE OR ART? In S. Newell, E. Whitley, N. Pouloudi, J. Wareham, & L. Mathiassen (Eds.), ECIS 2009: Information systems in a globalising world: Challenges, ethics and practice (pp. 1-13). Verona, Italy: ECIS.
    Nagm, Fouad ; Cecez-Kecmanovic, Dubravka ; Kennan, Mary Anne. / IS PROJECT EVALUATION METHODOLOGY : SCIENCE OR ART?. ECIS 2009: Information systems in a globalising world: Challenges, ethics and practice. editor / S. Newell ; E. Whitley ; N. Pouloudi ; J. Wareham ; L. Mathiassen. Verona, Italy : ECIS, 2009. pp. 1-13
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    title = "IS PROJECT EVALUATION METHODOLOGY: SCIENCE OR ART?",
    abstract = "Pre-investment evaluation of information system project proposals persists in being problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. As the literature review shows, these methodologies have assumed an ideal of objective and scientific evaluation and taken the view of methodology as science. In this paper we aim to revisit the notion of IS evaluation methodology in practice and specifically explore the methodology as both the 'science' and the 'art'. We achieve these aims by conducting an Actor Network Theory (ANT) study of IS evaluation in a large financial services company. The ANT study allowed us to investigate the methodology as it is enacted in IS project evaluations in practice without making any a priori decision of what methodology is or should do. By defining a series of processes, inscription aids and mandated checkpoints we found that the evaluation methodology engenders the evaluation process as 'science'; and by allowing a degree of freedom in conducting the evaluation processes, the methodology is also enabling the evaluation processes to emerge as 'art' and by doing so stimulating creativity and innovation. Thus the ANT approach assisted in our discovery of the dual nature of methodology as simultaneously science and art.",
    keywords = "Open access version available, Actor-network Theory, IS project proposal evaluation methodology, Pre-investment IS project evaluation process, Socio-technical approach",
    author = "Fouad Nagm and Dubravka Cecez-Kecmanovic and Kennan, {Mary Anne}",
    note = "Imported on 03 May 2017 - DigiTool details were: publisher = Verona, Italy: ECIS, 2009. editor/s (773b) = S Newell; E Whitley; N Pouloudi; J Wareham; L Mathiassen; Event dates (773o) = June 8-10 2009; Parent title (773t) = European Conference on Information Systems.",
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    editor = "S. Newell and E. Whitley and N. Pouloudi and J. Wareham and L. Mathiassen",
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    Nagm, F, Cecez-Kecmanovic, D & Kennan, MA 2009, IS PROJECT EVALUATION METHODOLOGY: SCIENCE OR ART? in S Newell, E Whitley, N Pouloudi, J Wareham & L Mathiassen (eds), ECIS 2009: Information systems in a globalising world: Challenges, ethics and practice. ECIS, Verona, Italy, pp. 1-13, European Conference on Information Systems, 08/06/09.

    IS PROJECT EVALUATION METHODOLOGY : SCIENCE OR ART? / Nagm, Fouad; Cecez-Kecmanovic, Dubravka; Kennan, Mary Anne.

    ECIS 2009: Information systems in a globalising world: Challenges, ethics and practice. ed. / S. Newell; E. Whitley; N. Pouloudi; J. Wareham; L. Mathiassen. Verona, Italy : ECIS, 2009. p. 1-13.

    Research output: Research - peer-reviewConference paper

    TY - CHAP

    T1 - IS PROJECT EVALUATION METHODOLOGY

    T2 - SCIENCE OR ART?

    AU - Nagm,Fouad

    AU - Cecez-Kecmanovic,Dubravka

    AU - Kennan,Mary Anne

    N1 - Imported on 03 May 2017 - DigiTool details were: publisher = Verona, Italy: ECIS, 2009. editor/s (773b) = S Newell; E Whitley; N Pouloudi; J Wareham; L Mathiassen; Event dates (773o) = June 8-10 2009; Parent title (773t) = European Conference on Information Systems.

    PY - 2009

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    N2 - Pre-investment evaluation of information system project proposals persists in being problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. As the literature review shows, these methodologies have assumed an ideal of objective and scientific evaluation and taken the view of methodology as science. In this paper we aim to revisit the notion of IS evaluation methodology in practice and specifically explore the methodology as both the 'science' and the 'art'. We achieve these aims by conducting an Actor Network Theory (ANT) study of IS evaluation in a large financial services company. The ANT study allowed us to investigate the methodology as it is enacted in IS project evaluations in practice without making any a priori decision of what methodology is or should do. By defining a series of processes, inscription aids and mandated checkpoints we found that the evaluation methodology engenders the evaluation process as 'science'; and by allowing a degree of freedom in conducting the evaluation processes, the methodology is also enabling the evaluation processes to emerge as 'art' and by doing so stimulating creativity and innovation. Thus the ANT approach assisted in our discovery of the dual nature of methodology as simultaneously science and art.

    AB - Pre-investment evaluation of information system project proposals persists in being problematic and highly risky in practice. Numerous evaluation approaches and methodologies, offered in the literature, have not contributed to major improvements in practice. As the literature review shows, these methodologies have assumed an ideal of objective and scientific evaluation and taken the view of methodology as science. In this paper we aim to revisit the notion of IS evaluation methodology in practice and specifically explore the methodology as both the 'science' and the 'art'. We achieve these aims by conducting an Actor Network Theory (ANT) study of IS evaluation in a large financial services company. The ANT study allowed us to investigate the methodology as it is enacted in IS project evaluations in practice without making any a priori decision of what methodology is or should do. By defining a series of processes, inscription aids and mandated checkpoints we found that the evaluation methodology engenders the evaluation process as 'science'; and by allowing a degree of freedom in conducting the evaluation processes, the methodology is also enabling the evaluation processes to emerge as 'art' and by doing so stimulating creativity and innovation. Thus the ANT approach assisted in our discovery of the dual nature of methodology as simultaneously science and art.

    KW - Open access version available

    KW - Actor-network Theory

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    KW - Pre-investment IS project evaluation process

    KW - Socio-technical approach

    M3 - Conference paper

    SP - 1

    EP - 13

    BT - ECIS 2009

    PB - ECIS

    ER -

    Nagm F, Cecez-Kecmanovic D, Kennan MA. IS PROJECT EVALUATION METHODOLOGY: SCIENCE OR ART? In Newell S, Whitley E, Pouloudi N, Wareham J, Mathiassen L, editors, ECIS 2009: Information systems in a globalising world: Challenges, ethics and practice. Verona, Italy: ECIS. 2009. p. 1-13.