Just a phone call away: The impact of academic intervention on retention and success for repeat fail students in the distance education environment

Katherine Attree, Ashleigh Johnston, Gaye Livermore

Research output: Book chapter/Published conference paperConference paper

Abstract

This paper reports on the findings of a “tertiary stage” intervention initiative conducted by the Faculty of Business at Charles Sturt University targeting “at risk” primarily distance students. The aim of the intervention was to improve student outcomes for those students who were repeating a subject that they had failed previously via the provision of academic advice and guidance delivered over the telephone. Improved student outcomes could be expected to lead to improved progression and retention. Results of the investigation showed higher retention and success rates for students who experienced the intervention when compared with repeat fail students who did not receive the academic advice.
Original languageEnglish
Title of host publication17th International FYHE Conference 2014: Proceedings
Place of PublicationAustralia
PublisherQueensland University of Technology
Pages1-5
Number of pages5
Publication statusPublished - 08 Jul 2014
Event17th International First Year in Higher Education Conference - Darwin Convention & Exhibition Centre, Darwin, Australia
Duration: 06 Jul 201410 Sep 2014
http://fyhe.com.au

Conference

Conference17th International First Year in Higher Education Conference
CountryAustralia
CityDarwin
Period06/07/1410/09/14
Internet address

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