Living the new normal: Reflections on the experiences of first-time distance learners

Mark Brown, Michael Keppell, Helen Hughes, Natasha Hard, Sandi Shillington, Elizabeth Smith

    Research output: Book chapter/Published conference paperConference paperpeer-review

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    Significant challenges face traditional distance education. The conventional ‘pack and post’ model of distance education is under serious threat along with the performance of distance education providers as governments and funding bodies increasingly scrutinize retention, progression and completion rates. The objective of the current study was to contribute to the enhancement of services and resources available for first-time distance learners in the future. The study was framed around Design-based Research involving a mixed method approach over three phases. The third phase was the major component of the study, which involved gathering the lived experiences of 20 first-time distance learners, in their own words, using weekly video diaries for data collection. The research proposed seven key takeaways, alongside seven guiding principles aimed at distance education providers wanting to enhance the success of distance learners in the future.
    Original languageEnglish
    Title of host publicationProceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012)
    EditorsM. Brown, M. Hartnett, T. Stewart
    Place of PublicationBarton, ACT
    PublisherMassey University
    Number of pages5
    ISBN (Electronic)9780473229894
    Publication statusPublished - 2012
    EventASCILITE 2012: 29th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education - Te Papa Tongarewa, Wellington, New Zealand
    Duration: 25 Nov 201228 Nov 2012
    Conference number: 110439 (Conference proceedings)


    ConferenceASCILITE 2012
    Abbreviated titleFuture challenges, sustainable futures
    Country/TerritoryNew Zealand
    Internet address


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