Living the new normal: Reflections on the experiences of first-time distance learners

Mark Brown; Michael Keppell; Helen Hughes; Natasha Hard; Sandi Shillington; Elizabeth Smith

Living the new normal: Reflections on the experiences of first-time distance learners

Mark Brown, Michael Keppell, Helen Hughes, Natasha Hard, Sandi Shillington, Elizabeth Smith

Massey University

Research output: Book chapter/Published conference paper › Conference paper › peer-review

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Abstract

Significant challenges face traditional distance education. The conventional ‘pack and post’ model of distance education is under serious threat along with the performance of distance education providers as governments and funding bodies increasingly scrutinize retention, progression and completion rates. The objective of the current study was to contribute to the enhancement of services and resources available for first-time distance learners in the future. The study was framed around Design-based Research involving a mixed method approach over three phases. The third phase was the major component of the study, which involved gathering the lived experiences of 20 first-time distance learners, in their own words, using weekly video diaries for data collection. The research proposed seven key takeaways, alongside seven guiding principles aimed at distance education providers wanting to enhance the success of distance learners in the future.

Original language	English
Title of host publication	Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012)
Editors	M. Brown, M. Hartnett, T. Stewart
Place of Publication	Barton, ACT
Publisher	Massey University
Pages	159-163
Number of pages	5
ISBN (Electronic)	9780473229894
Publication status	Published - 2012
Event	ASCILITE 2012: 29th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education - Te Papa Tongarewa, Wellington, New Zealand Duration: 25 Nov 2012 → 28 Nov 2012 Conference number: 110439 http://www.ascilite.org/conferences/Wellington12/2012/images/custom/asclite2012_proceedings.pdf (Conference proceedings)

Conference

Conference	ASCILITE 2012
Abbreviated title	Future challenges, sustainable futures
Country/Territory	New Zealand
City	Wellington
Period	25/11/12 → 28/11/12
Internet address	http://www.ascilite.org/conferences/Wellington12/2012/images/custom/asclite2012_proceedings.pdf (Conference proceedings)

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http://www.ascilite.org/conferences/Wellington12/2012/images/custom/brown%2c_mark_-_living_the_new.pdf

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Brown, M., Keppell, M., Hughes, H., Hard, N., Shillington, S., & Smith, E. (2012). Living the new normal: Reflections on the experiences of first-time distance learners. In M. Brown, M. Hartnett, & T. Stewart (Eds.), Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012) (pp. 159-163). Massey University. http://www.ascilite.org/conferences/Wellington12/2012/images/custom/brown%2c_mark_-_living_the_new.pdf

Brown, Mark ; Keppell, Michael ; Hughes, Helen et al. / Living the new normal : Reflections on the experiences of first-time distance learners. Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012). editor / M. Brown ; M. Hartnett ; T. Stewart. Barton, ACT : Massey University, 2012. pp. 159-163

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title = "Living the new normal: Reflections on the experiences of first-time distance learners",

abstract = "Significant challenges face traditional distance education. The conventional {\textquoteleft}pack and post{\textquoteright} model of distance education is under serious threat along with the performance of distance education providers as governments and funding bodies increasingly scrutinize retention, progression and completion rates. The objective of the current study was to contribute to the enhancement of services and resources available for first-time distance learners in the future. The study was framed around Design-based Research involving a mixed method approach over three phases. The third phase was the major component of the study, which involved gathering the lived experiences of 20 first-time distance learners, in their own words, using weekly video diaries for data collection. The research proposed seven key takeaways, alongside seven guiding principles aimed at distance education providers wanting to enhance the success of distance learners in the future. ",

author = "Mark Brown and Michael Keppell and Helen Hughes and Natasha Hard and Sandi Shillington and Elizabeth Smith",

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language = "English",

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editor = "M. Brown and M. Hartnett and T. Stewart",

booktitle = "Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012)",

publisher = "Massey University",

address = "New Zealand",

note = "ASCILITE 2012 : 29th International Conference on Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education, Future challenges, sustainable futures ; Conference date: 25-11-2012 Through 28-11-2012",

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Brown, M, Keppell, M, Hughes, H, Hard, N, Shillington, S & Smith, E 2012, Living the new normal: Reflections on the experiences of first-time distance learners. in M Brown, M Hartnett & T Stewart (eds), Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012). Massey University, Barton, ACT, pp. 159-163, ASCILITE 2012, Wellington, New Zealand, 25/11/12. <http://www.ascilite.org/conferences/Wellington12/2012/images/custom/brown%2c_mark_-_living_the_new.pdf>

Living the new normal : Reflections on the experiences of first-time distance learners. / Brown, Mark; Keppell, Michael; Hughes, Helen et al.

Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012). ed. / M. Brown; M. Hartnett; T. Stewart. Barton, ACT : Massey University, 2012. p. 159-163.

Research output: Book chapter/Published conference paper › Conference paper › peer-review

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AU - Hughes, Helen

AU - Hard, Natasha

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PY - 2012

Y1 - 2012

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AB - Significant challenges face traditional distance education. The conventional ‘pack and post’ model of distance education is under serious threat along with the performance of distance education providers as governments and funding bodies increasingly scrutinize retention, progression and completion rates. The objective of the current study was to contribute to the enhancement of services and resources available for first-time distance learners in the future. The study was framed around Design-based Research involving a mixed method approach over three phases. The third phase was the major component of the study, which involved gathering the lived experiences of 20 first-time distance learners, in their own words, using weekly video diaries for data collection. The research proposed seven key takeaways, alongside seven guiding principles aimed at distance education providers wanting to enhance the success of distance learners in the future.

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Y2 - 25 November 2012 through 28 November 2012

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Brown M, Keppell M, Hughes H, Hard N, Shillington S, Smith E. Living the new normal: Reflections on the experiences of first-time distance learners. In Brown M, Hartnett M, Stewart T, editors, Proceedings of the Annual Conference of the Australasian Society for Computers in Learning in Tertiary Education (ASCILITE 2012). Barton, ACT: Massey University. 2012. p. 159-163

Living the new normal: Reflections on the experiences of first-time distance learners

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