Making difficult conversations easier

For those working with patients with advanced chronic and palliative diseases (and their family and care givers) “difficult” conversations arise all the time and it’s often hard to know the right thing to say. This workshop will give you the skills to transform those conversations into positive and affirming experiences, which assist people to find ways of managing their psychological distress.You will learn narrative questioning techniques, using a scaffold of questions to direct the conversation and build trust. You will also learn how to integrate narrative techniques into advance care planning and discussions about quality of life, hope and meaning.In this interactive session, you will participate in a case study discussion to develop appropriate questions using the narrative and questioning techniques learned.