Organisational learning and aspirational management in a knowledge-era organisation

The paper seeks to describe the generic characteristics of a knowledge-era organisation based on a three-tier organisational policy model and three types of organisational learning: aspirational, cognitive, and behavioural. The main characteristic that differentiates an industrial-era organisation from a knowledge-era organisation is the existence of long-term aspirational management that includes retrospective and system aspirational learning. Aspirational management results from an organisation’s vision and values of the dominant coalitions that define what kind of knowledge the organisation should develop and nurture and in what domain.