Origins, Overarching Functions and Theoretical Underpinnings of Case Management Relevant to Intensive Support Case Management at DHS-Centrelink. A generic model overview.

Case management is a widely used approach to service delivery. It is enacted using a particular model of practice however these models vary from context to context. This paper complements the paper by Therese Jones-Mutton in this volume. Therese paper focuses on the primary 'practice functions' of Intensive Support and Intervention, applied in the Department of Human Services context. This paper outlines some of the originas, overarching functions and theoretical underpinnings of a general model of case management practice as outlined in Charles Sturt University's Case Management Subject and the book 'Case Management for Community Practice' (2009) edited by Elizabeth Moore and published by Oxford University Press. The overarching functions in particular will be discussed with a focus on the themes of this conference and their relevance to practicing Intensive Support and Intervention in the Department of Human Services.