Perceptions and attitudes to client centred care in chronic disease

an exploratory enquiry

Justine Parer, Julia Coyle, Wendy Davison

Research output: Book/ReportCommissioned report

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Abstract

This report has been completed for the Client Centred Care Project Steering Committee. The research is based on two pre-course and two post-course questionnaires to participants attending the Client Centred Care Project pilot courses, at Southern NSW Local Health District in Bega and Murrumbidgee Local Health District in Wagga Wagga; and telephone interviews with volunteering participants. The 'Assessment of Primary Care Resources and Supports for Chronic Disease Self Management (PCRS) was used as the quantitative research instrument. Statistically significant differences were found between overall pre-test and post-test PCRS ratings. The PCRS has two categories, Patient Support and Organisational Support. A two-tailed t-test of differences between means showed a statistically significant difference between the mean scores for the total eight Patient Support items and the eight Organisational Support items, with participants rating Organisational Support as 'worse' than Patient Support. Two variables alone were responsible for Organisational Support's lower mean: ongoing quality improvement (Organisational Support item 3) and patient input (Organisational Support item 5). Analysis of variance showed no significant differences between Bega and Wagga Wagga sub-samples for either category, or for pre-test or post-test differences.
Original languageEnglish
Place of PublicationWagga Wagga, NSW, Australia
PublisherCharles Sturt University
Commissioning bodyClient Centred Care Project Steering Committee Southern NSW Local Health District Murrum
Number of pages80
Publication statusPublished - 2013

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Chronic Disease
Health
Self Care
Disease Management
Quality Improvement
Research
Primary Health Care
Analysis of Variance
Interviews

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Parer, J., Coyle, J., & Davison, W. (2013). Perceptions and attitudes to client centred care in chronic disease: an exploratory enquiry. Wagga Wagga, NSW, Australia: Charles Sturt University.
Parer, Justine ; Coyle, Julia ; Davison, Wendy. / Perceptions and attitudes to client centred care in chronic disease : an exploratory enquiry. Wagga Wagga, NSW, Australia : Charles Sturt University, 2013. 80 p.
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Parer, J, Coyle, J & Davison, W 2013, Perceptions and attitudes to client centred care in chronic disease: an exploratory enquiry. Charles Sturt University, Wagga Wagga, NSW, Australia.

Perceptions and attitudes to client centred care in chronic disease : an exploratory enquiry. / Parer, Justine; Coyle, Julia; Davison, Wendy.

Wagga Wagga, NSW, Australia : Charles Sturt University, 2013. 80 p.

Research output: Book/ReportCommissioned report

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Parer J, Coyle J, Davison W. Perceptions and attitudes to client centred care in chronic disease: an exploratory enquiry. Wagga Wagga, NSW, Australia: Charles Sturt University, 2013. 80 p.