Performance management

Research output: Book chapter/Published conference paperChapter in textbook/reference bookpeer-review


This chapter defines performance management processes and provides an overview of its western origins. The stra­tegic importance of performance management in a global context is considered, and the benefits and problems asso­ciated with typical approaches to performance manage­ment are examined. Subsequently, the factors that impact on performance management in different cultural contexts are considered. Throughout the chapter regular face-to-­face contact, repeated opportunity for feedback, and per­formance follow-up are stressed as key factors that help contribute to a positive global performance management culture.
Original languageEnglish
Title of host publicationHuman resource management
Subtitle of host publicationA global and critical perspective
EditorsJawad Syed, Robin Kramar
Place of PublicationLondon, England
PublisherPalgrave Macmillan
Number of pages28
ISBN (Electronic)9781137521637
ISBN (Print)9781137521620
Publication statusPublished - 2017

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