Process redesign for time-based emergency admission targets: Staff perceptions of the impact on quality of care

Sandra G. Leggat, Richard Gough, Timothy Bartram, Pauline Stanton, Greg J. Bamber, Ruth Ballardie, Amrik S. Sohal

Research output: Contribution to journalArticle

5 Citations (Scopus)

Abstract

Hospitals have used process redesign to increase the efficiency of the emergency department (ED) to cope with increasing demand. While there are published studies suggesting a positive outcome, recent reviews have reported that it is difficult to conclude that these approaches are effective as a result of substandard research methodology. The purpose of this paper is to explore the perceptions of hospital staff on the impact of a process redesign initiative on quality of care.
Original languageEnglish
Pages (from-to)939-949
Number of pages11
JournalJournal of Health, Organisation and Management
Volume30
Issue number6
DOIs
Publication statusPublished - 2016

Grant Number

  • LP110200528

Fingerprint Dive into the research topics of 'Process redesign for time-based emergency admission targets: Staff perceptions of the impact on quality of care'. Together they form a unique fingerprint.

  • Cite this