@inproceedings{127dc02acc99494fb330a2e174290bb0,
title = "Professional certification in the tour guiding industry: lessons for other professions",
author = "Rosemary Black",
note = "Imported on 03 May 2017 - DigiTool details were: publisher = Bathurst, Australia: RIPPLE Research Centre, 2004. editor/s (773b) = Rushbrook, Peter and Whiteford, Gail; Event dates (773o) = 5-6 March 2004; Parent title (773t) = Continuing Professional Education Conference 2004.; Continuing Professional Education Conference 2004 ; Conference date: 05-03-2004 Through 06-03-2004",
year = "2004",
language = "English",
pages = "21--32",
editor = "Peter Rushbrook and Gail Whiteford",
booktitle = "Beyond Your Comfort Zone",
publisher = "RIPPLE Research Centre",
}