Abstract
One university responded rapidly to the changing landscape of higher education to support staff during this time. There are seven support mechanisms that have been put into place across the university to assist staff. Results show data that reports on these mechanisms and that they are seemingly successful, except for the Support Line which has since been reconfigured to still provide support for the small number accessing it. The results also show that a rapid response, if targeted, is able to provide just in time support and training to staff when moving rapidly online.Through the use of the online engagement framework it can be seen that by supporting staff through the seven mechanisms, staff are in a better place to ensure that students are engaged while learning online.
| Original language | English |
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| Title of host publication | ASCILITE's first virtual conference |
| Subtitle of host publication | 37th International Conference on innovation, practice and research in the use of educational technologies in tertiary education |
| Editors | Sue Gregory, Steve Warburton, Mitchell Parkes |
| Publisher | University of New England |
| Pages | 26-35 |
| Number of pages | 10 |
| Publication status | Published - 2020 |
| Event | 37th International Conference of Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education: ASCILITE 2020 - Online Duration: 30 Nov 2020 → 01 Dec 2020 https://2020conference.ascilite.org/ (conference website) https://2020conference.ascilite.org/program/ (conference program) |
Conference
| Conference | 37th International Conference of Innovation, Practice and Research in the Use of Educational Technologies in Tertiary Education |
|---|---|
| Period | 30/11/20 → 01/12/20 |
| Other | ASCILITE 2020 will run virtually. It will be held, online, on Monday 30 November and Tuesday 1 December 2020. |
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